ENG201 Handouts

Contents

LESSON 1 .................................................................................................................................................................... 5

LESSON 2 .................................................................................................................................................................. 11

LESSON 3 .................................................................................................................................................................. 19 READER-CENTERED WRITING ...................................................................................................... 19 LESSON 4 .................................................................................................................................................................. 27 AUDIENCE ANALYSIS ................................................................................................................... 27 LESSON 5 .................................................................................................................................................................. 29 EFFECTIVE COMMUNICATION DEFINING OBJECTIVES-I ............................................................... 29 LESSON 6 .................................................................................................................................................................. 33 DEFINING OBJECTIVES-II ............................................................................................................. 33 LESSON 7 .................................................................................................................................................................. 41 ACCURACY, CLARITY, CONCISENESS AND COHERENCE ............................................................... 41 LESSON 8 .................................................................................................................................................................. 48 THE SEVEN C’S OF EFFECTIVE COMMUNICATION-I ..................................................................... 48 LESSON 9 .................................................................................................................................................................. 54 THE SEVEN C’S OF EFFECTIVE COMMUNICATION II ..................................................................... 54 LESSON 10 ................................................................................................................................................................ 58 THE SEVEN C’S OF EFFECTIVE COMMUNICATION III ................................................................... 58 LESSON 11 ................................................................................................................................................................ 64 THE SEVEN C’S OF EFFECTIVE COMMUNICATION ........................................................................ 64 LESSON 12 ................................................................................................................................................................ 70 PLANNING BUSINESS MESSAGES ................................................................................................. 70 LESSON 13 ................................................................................................................................................................ 75 COMPOSING BUSINESS MESSAGES ............................................................................................... 75 LESSON 14 ................................................................................................................................................................ 82 REVISING BUSINESS MESSAGES ................................................................................................... 82 LESSON 15 ............................................................................................................................................................... 89 MEMORANDUMS, MEETING DOCUMENTS AND PROPOSALS ......................................................... 89 LESSON 16 ................................................................................................................................................................ 92 LETTERS ...................................................................................................................................... 92 LESSON 17 ................................................................................................................................................................ 96 LETTERS II ................................................................................................................................... 96 LESSON 18 .............................................................................................................................................................. 100 WRITING DIRECT REQUESTS ...................................................................................................... 100 LESSON 19 .............................................................................................................................................................. 103 WRITING ROUTINE, GOOD-NEWS AND GOODWILL MESSAGES .................................................. 103 LESSON 20 .............................................................................................................................................................. 106 WRITING BAD-NEWS MESSAGES ............................................................................................... 106 LESSON 21 .............................................................................................................................................................. 109 WRITING PERSUASIVE MESSAGES.............................................................................................. 109 LESSON 22 .............................................................................................................................................................. 113 WRITING SHORT REPORTS ......................................................................................................... 113 LESSON 23 .............................................................................................................................................................. 118 PLANNING LONG REPORTS......................................................................................................... 118 LESSON 24 .............................................................................................................................................................. 122 WRITING LONG REPORTS ........................................................................................................... 122 LESSON 25 .............................................................................................................................................................. 125 GENERAL REPORTS .................................................................................................................... 125 LESSON 26 .............................................................................................................................................................. 128 EMPIRICAL RESEARCH REPORT .................................................................................................. 128 LESSON 27 .............................................................................................................................................................. 134 FEASIBILITY REPORTS ................................................................................................................ 134 LESSON 28 .............................................................................................................................................................. 140 PROGRESS REPORTS ................................................................................................................... 140 LESSON 29 .............................................................................................................................................................. 145 PROPOSALS ................................................................................................................................ 145 LESSON 30 .............................................................................................................................................................. 152 INSTRUCTIONS ........................................................................................................................... 152 LESSON 31 .............................................................................................................................................................. 158 USING VISUAL AIDS .................................................................................................................. 158 LESSON 32 .............................................................................................................................................................. 161 CREATING TWELVE TYPES OF VISUAL AIDS .............................................................................. 161 LESSON 33 .............................................................................................................................................................. 166 WRITING SPECIFICATIONS AND ANALYSIS REPORTS .................................................................. 166 LESSON 34 .............................................................................................................................................................. 170 HOW TO AVOID COMMON WRITING PROBLEMS......................................................................... 170 LESSON 35 .............................................................................................................................................................. 174 LANGUAGE REVIEW ................................................................................................................... 174 LESSON 36 .............................................................................................................................................................. 183 LANGUAGE REVIEW: SENTENCES .............................................................................................. 183 LESSON 37 .............................................................................................................................................................. 186 LANGUAGE REVIEW: SENTENCES II ........................................................................................... 186 LESSON 38 .............................................................................................................................................................. 191 LANGUAGE REVIEW ................................................................................................................... 191 LESSON 39 .............................................................................................................................................................. 195 LANGUAGE REVIEW: PUNCTUATION II ...................................................................................... 195 LESSON 40 .............................................................................................................................................................. 202 LANGUAGE REVIEW: MECHANICS ............................................................................................. 202 LESSON 41 .............................................................................................................................................................. 208 LISTENING AND INTERVIEWING .................................................................................................. 208 LESSON 42 .............................................................................................................................................................. 213 PLANNING INTERVIEWS AND CONDUCTING MEETINGS .............................................................. 213 LESSON 43 .............................................................................................................................................................. 220 GIVING SPEECHES AND ORAL PRESENTATIONS I ........................................................................ 220 LESSON 44 .............................................................................................................................................................. 227 GIVING SPEECHES AND ORAL PRESENTATIONS II ...................................................................... 227 LESSON 45 .............................................................................................................................................................. 234 REVIEW WRITTEN COMMUNICATION ......................................................................................... 234