ENG301 Quiz 2 Updated June 2022 by Attiq Kundi

ENG-301 · Quiz No.02 · ENG-301 · Quiz No.02

Mark the following statement as True or False. The deductive approach starts with the main idea.

True

Chinese languages being tonal demand more ____.

Volume

In decisions making process Germans, Singaporeans, Swiss, Dutch, and Scandinavian ____.

Are quick to get to the issue

Judging people to a great extent by their voice is a type of verbal sparring; It refers to the fact that people can be judged by their ____.

Tone

users

Mark the following statement as True or False. The inductive approach starts with the buffer.

True

Knowing manners is very important aspect to individual cultural variables. Children shake your hand in __, hug you in Italy, and often stay in the background in Pakistan/India .

Germany

____ Messages include rejections, negative evaluations, and announcement of policy changes that don’t benefit the reader.

Announcement

What is the last thing you need to do before you get ready to distribute your document?

Proofreading

___ is written between the inside address and salutation two spaces below and above respectively.

Attention line

An attempt to change a reader’s attitude, beliefs or action in your favour is named as _________

Persuasion

In doing business with other countries a lot of _____ is required during the process of decision making.

Patience

In persuasive request (sales letter), begin the message with ________ statement.

Attention-getting

How many planning steps are involved in the process of preparing an effective message?

The expression _____ can mean the same day to the Asian workers or some indefinite time in the future to the Americans.

see you later

In letter writing, this format in which all the essential parts are started from the left-hand margin with Open punctuation is known as: In which type of messages do we use proper tone from the beginning in a reasonable and understandable way?

Bad news message

The most important part in a business letter is the opening: the second most important part is ____

Closing

Voice mail is useful because All of the these It is especially useful for good will and other positive message It is most effective for short message It solves time-zone difficulties In ______ Punctuation No line of heading or inside address is punctuated. After salutation and complimentary close a comma is placed.

Standard

Written messages to persons outside the organization are ________ letters.

Business

Listening to others is also a communication skill

True

Which of the following is NOT the strategy for a good online writing style?

Use emotional response

In e-mailing system ________ contains names, addresses and sometimes other information about each user to find the email address you need to send a message.

Directory

Which of the following are examples of oral communication?

Meetings, presentations and performance reviews

Asking yourself questions about the economic and social characteristics of your audience falls under the category of ___.