ENG516 Highlighted Handouts

©Copyright virtual University of Pakistan 2

Table of Contents

Lesson No.

Lecture Title · Topics · Pg. No. Lesson No. 01

ESSENTIALS OF BUSINESS ENGLISH AND BUSINESS COMMUNICATION- I

What is Business Communication?

08-09 Origin of Business Communication Scope of Business Communication Development Business Communication 10-11 Important terms in Business Communication and ESP, EAP, EOP, EMP, ERPP Approach not Product 12-13

Lesson No. 02

ESSENTIALS OF BUSINESS ENGLISH AND BUSINESS COMMUNICATION- II

The Business English Learner 14-15 The Teaching Context The Business English Teacher Language in Context 16-17 Teaching Business English 17-18 Rationale of the Course

Lesson No. 03

TEACHING BUSINESS COMMUNICATION-I

Linguistic Competence Discourse Competence Intercultural Competence Approaches to Teaching English Communicative Language Teaching 21-22 Task Based Learning 22-23

Lesson No. 04

TEACHING BUSINESS COMMUNICATION-II

Dealing with Professional Content – the Contentious Issue/Organization in Business Evolution of Management /Division of Labor 25-26 Key issues in Management/Business Sectors Language of Business: Grammar, Vocabulary 26-27 Communication Skills in Business: Accuracy, Fluency, Effectiveness 27-28

Communication Skills in Management: Leadership, Team Building, Delegation 28-29

Lesson No. 05

NEEDS ANALYSIS-I

What are Needs?

What are Target Needs?

Current and Target Situation – the Gap 31-32 Learning Needs 32-33 Necessities, Lacks, Wants Analyzing Learning Needs 33-34 Uniqueness of Learning Situation

Lesson No. 06

NEEDS ANALYSIS-II

Communication Needs Main Priorities Pedagogical Needs Language Styles 37-38 Business Needs 38-39 Main Priorities

Lesson No. 07

DESIGNING A COURSE-I

Aims 40-41 Setting Objectives Smart Objectives Teaching and Business Objectives Performance (Behavioral ) Objectives Program Outline and Trainee Briefing

Lesson No. 08

DESIGNING A COURSE-II

Syllabus Components 45-46 What is to be Covered and in what Order, the Language Using a Grid/Framework Syllabus Components (Slide) Organizing the Syllabus: Difficulty, Familiarity, and Need 47-48 Sample Course Outlines 48-49

Lesson No. 09

DESIGNING A COURSE-III

Negotiating the Syllabus Using Learners’ Input 50-51 Negotiating Priorities Using the Syllabus Managing Logistics: Practical Considerations 52-53 Instructions: Course title, Venue, Duration

Lesson No. 10

SELECTING AND DEVELOPING MATERIALS-I

Scope of Materials and Equipment 54-55 Ready-made Materials Authenticity: Real World/Teaching Purpose Tailor-made material – Generating/Adapting 56-57 Using Corpora Learner as Resource

Lesson No. 11

SELECTING AND DEVELOPING MATERIALS-II

Framework Materials Course Books Criteria for Course Books Using Course Books 60-61 Supplementary Materials 61-62 Teacher-made Supplementary Materials

Lesson No. 12

SELECTING AND DEVELOPING MATERIALS-III

Authentic materials: Definition and Use 63-64 Types and Sources Selection and Adaptation of Authentic Materials 64-65 Using Authentic Materials for Developing various Skills 65-66 Using Role-Plays and Simulations 66-67 Using Case Studies

Lesson No. 13

TUTORING A COURSE-I

Stages of Lesson Planning Stage One 68-69 Stage Two and Three Stage Four and Five Stage Six 70-71 Lesson Evaluation

Lesson No. 14

TUTORING A COURSE-II

Learning Styles Classification of Learning Styles The Four Learning Styles Learning Strategies Learning Styles and Strategies 74-75 Teaching of Strategies

Lesson No. 15

TUTORING A COURSE-III

The Evaluators 76-77 Trainee Evaluation Evaluating the Course Guidelines for Giving Feedback The Timing of Giving Feedback

Lesson No. 16

MANAGING ACTIVITIES IN THE CLASSROOM-I

One to One or Group Training Dealing with Individuals Teaching or Training 80-81 The Classroom as Bridge Training Styles 81-82 Sharing Control 82-83

Lesson No. 17

LANGUAGE FOR EFFECTIVE COMMUNICATION-II

Clarity Conciseness Accuracy Ethics 85-86 Organization Avoiding Biased Language 86-87

Lesson No. 18

BUSINESS ENGLISH AND LANGUAGE SKILLS

Speaking Skills Listening Skills 88-89 Reading Skills 89-90 Writing Skills Vocabulary Grammar 91-92

Lesson No. 19

TEACHING BUSINESS SPEAKING SKILLS-I

Socializing 93-94 Story-telling/Meet the Guest Small talk, in Pairs, Small Groups Telephoning: Standard Lexical Phrases, Survival Strategies 94-95 Structure of Telephone Conversations Speaking on the Phone 95-96