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ENG516 Glossary by Asfand Yarr

Teaching Business Communication PDF 318 KBUpdated 23 Oct 2026
Quiz ENG516 Glossary by Asfand Yarr PDF 318 KB
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ENG516 Teaching Business Communication
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PDF 318 KB
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23 Oct 2026
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Text from pages 1, 2, 3 of 8. Download the file for all 8 pages.

  1. Accuracy :Accuracy in technical communication refers to grammatical and

contextual correctness.

  1. Achievable objectives :Achievable objectives are those objectives which are

achievable and attainable in terms of abilities, realistic facilities and logistics.

  1. Assessment and Evaluation :Assessment is concerned with individual student’s

learning. Evaluation refers to course evaluation as a whole.

  1. Authentic Materials :The term ‘authentic’ denotes that the texts were written

for purposes other than language teaching and learning. Authentic materials

could be real commercial documents, newspaper articles, recordings of meetings

and conversations used in the workplace, newspaper clippings, excerpts from

case studies, reports.

  1. Aviation English :Aviation English is the de facto language of civil aviation

which is called Radiotelephony; it is a specialized communication between pilots

and air traffic controllers, and other personnel associated with the aviation

industry.

  1. Backwash Effect :When the course is designed with the test in mind, its effect

is called wash back. Wash-back, according to Brown and Hudson, is “the effect

of testing and assessment on the language teaching curriculum that is related to

it”.

  1. Business Communication :The communication which takes place at the

workplace, in the educational setting, corporate office, or in a government job, is

called business communication and is basically carried out in the English

language.

  1. Business English for Academic Purposes :English for academic purposes or

EAP comes under the umbrella of ESP, and is required for those who use

language to perform academic tasks or for employment.

  1. Case Studies :A case study is a description of a problem or decision faced by a

company business. It describes a specific business problem and creates a jumping

off point for analysis and discussion.

10. Code of conduct :Code of conduct is the rules which are observed in different

fields of life including education and pedagogy.

11. Communication Needs :Communication needs are the communication

channels - traditional like letters and reports and the telephone as well as modern

like the internet, intranet, fax, and instant messages-which we use to

communicate.

12. Communicative Language Teaching :Communicative language teaching

(CLT), aims to develop learners’ ability to use language to communicate. CLT is

not a precise term and can mean different things to different people.

13. Controlling :Setting standards, checking actual performance against

standards, taking corrective action as needed

14. Course Books :Course books are the major source of framework material

which can be used extensively.

15. Dealing with Professional Content :A contentious issue in teaching of

Business Communication is the amount of professional content in the course

design.

16. Designing a Course :Designing a business English course is a matter of

making a series of decisions based on information gathered during a needs

analysis about learners’ communication, business and pedagogical needs. 17. Discourse Competence :Discourse competence, on the other hand, deals with

language in use, although it is important to note that the word discourse can be

used in a variety of ways by language professionals.

18. EAL :English as an Additional Language

19. EBE :English for Business and Economics

20. EGAP :English for General Academic Purposes

21. EGBP :English for General Business Purposes: targets those learners who

have lack of working experience (pre-experienced or low-experience)

22. EGP :English for General Purposes

23. EMP :English for Medical Purposes

24. EOP :English for Occupational Purposes

25. ERPP :English for Research Publication Purposes

26. ESAP :English for Visual Arts Study

27. ESBP :English for Specific Business Purpose

28. ESS :English for Social Sciences

29. EST :English for Science and Technology

30. Ethnocentrism :Ethnocentrism is the view that one’s culture is the center of

everything, and other cultural groups are judged with reference to it and are

compared to one’s cultural group.

31. EVP :English for Vocational Purposes

32. Feedback :Feedback is information given to the learner about his/her

performance with the objective of improving performance.

33. Framework Materials :Frameworks are explicitly structured contexts

designed to help teachers and learners.

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