MCM301 Quiz 2 by VU Topper RM

Q1. Vu-Topper RM (1 marks)

All of the following are the types of comments from an audience EXCEPT: A. Agreement B. Addition

C. Arbitrate Page 75

D. Objection

Q2. Vu-Topper RM (1 marks)

Which one of the following is an interpersonal need to establish identity with others?

1. Inclusion Page 11
2. Control
3. Affection
4. Power

Correct answer: Inclusion Page 11

Q3. Vu-Topper RM (1 marks)

All of the following are the levels of communication EXCEPT: A. Intrapersonal Communication B. Interpersonal Communication C. Mediated Communication

D. Frame Communication Page 6

Q4. Vu-Topper RM (1 marks)

On the average, how faster a person can think than the listener can talk?

1. Ten times
2. Five times
3. Four times Page 26
4. Three times

Correct answer: Four times Page 26

Q5. Vu-Topper RM (1 marks)

Which of the following involves grasping what the speaker means by seeing the ideas and information from his/her point of view?

1. Listening Page 20
2. Hearing
3. Filtering
4. Speaking

Correct answer: Listening Page 20

Q6. Vu-Topper RM (1 marks)

Which of the following are the factors involved in nonverbal communication?

1. Appearance, facial expressions
2. Eye contrast, gestures, touch
3. Posture, voice, silence, time, and space
4. All of the given options Page 27

Correct answer: All of the given options Page 27

Q7. Vu-Topper RM (1 marks)

Types of media used to direct information upward are:

A. Reports, interoffice memos and supervisor subordinate conferences Page 11

B. Letters, newspapers and radio C. Newspapers, books and interoffice memos D. TV, radio and wall chalking

Q8. Vu-Topper RM (1 marks)

Which type of communication it would be when co-workers decide to meet to deal with a problem?

1. Level
2. Upward
3. Horizontal Google
4. Downward

Correct answer: Horizontal Google

Q9. Vu-Topper RM (1 marks)

How many components do self-concept has?

1. Two Page 7
2. Five
3. Four
4. Three

Correct answer: Two Page 7

Q10. Vu-Topper RM (1 marks)

Farah was doubtful about Saman’s intentions when she was trying to convince her to invest in the new project. Which form of listening it is?

1. Active listening Page 22
2. Empathic listening
3. Critical listening
4. Preferential listening

Correct answer: Active listening Page 22

Q11. Vu-Topper RM (1 marks)

Which of the following refers to the degree of highness or lowness of a sound?

1. Pitch Google
2. Speed
3. Volume
4. Rate

Correct answer: Pitch Google

Q12. Vu-Topper RM (1 marks)

All of the following steps are found in the planning stage of business writing, EXCEPT: A. Determine your purpose B. Consider your reader