MGMT625 Handouts by VUBuddy

CHANGE MANAGEMENT (MGMT625) · Table of contents · Lecture · Topic · Page #

Kurt Lewin Model: Assumptions and Implications Implications af Kurt Lewin Model.. Some Basic Concepts and Definitions Transactional Vs. Transformational Leadership Theories of Change in Organisations Life Cycle Theory Teleological Theories of Change Dialectical Theories of Change A Dialectical Approach to Organisational Strategy and Planning Limitation of Dialectics; DA and DI Theories of Change in Organisations Application of Evolutionary Theory Further Application of Evolutionary Theories Greiner’s Model of Organisational Evolution and Revolution Growth Rate of the Industry Phase 4: Coordination Organisation Ecology Classification of Organizational Species Footnotes to Organisational Change Some Complexities of Change Organizational Adaptation Prospectors Skeletal Model of Adaptation Strategic Change Management Styles and Roles Symbolic Processes Strategic Change (Continued) Strategic Change (Continued) Strategic Change (Continued) Determinants of a Successful Change Management Higgins 08 S Model – An Adaptation from Waterman’s Seven S Model Implementation and Strategic Change: Constraining Forces in the Implementation of Strategic Change (Case Study of xyz Company Implementation and Strategic Change: Constraining Forces in the Implementation of Strategic Change (Case Study of xyz Company Why Implementing Strategic Change is So Difficult? Implementation Approaches Implementation: Radical or Transformative Change Implementation: Radical or Transformative Change (Continued) Implementation: Radical or Transformative Change (Continued) Implementation: Radical or Transformative Change (Continued) Implementation: Punctuated Equilibrium Model Change Implementation: OD Models Culture, Values and Organizational Change Organizational Values, Culture and Organizational Change

LESSON # 1

Norms Setting

Most of the time first or earlier sessions are meant to build norms which entail course expectations, scope and objectives of the course and host of consideration for understanding and learning this course appropriately.

Course Expectations

What is considered essential for the student of advanced courses on Management like this one is to have good grasp over pre-requisite or fundamental courses of management such as " Principles of Management", " Human Resources Management" and " Organization Behavior". Therefore unless you are well versed with the basic management concepts better understanding and comprehension of this course will be difficult.

As this is an advanced course on management so in case of difficulty or to seek clarification - you have to be in an interactive mode (and to give us feed back very regularly).

Course objectives

1. To develop significant level of understanding of change-management literature: conceptual framework, theories, typologies, strategies and techniques.
2. To understand change-management phenomenon – especially how managers successfully manage change in organization.
3. Over this entire course is designed to help students in building and developing their analytical and applied management skills in context of business organizations.

Learning the Subject's Vocabulary

Every subject or discipline has its own vocabulary and terminology. For examples doctors, engineers & accountants express themselves in the language of their profession not only when they are on job but also in social domain as well. Why? Because the professional training and approach they learn and develop also influences their socio-psychological thinking and life style and facilitates for resolving problems in ordinary day life. The subject we are concerned with is more related with social behavior than that of medicine, engineering and accounting etc. Therefore imperative for us is not only to learn and understand but one has to develop ability to express ordinary day life phenomena in the subject’s vocabulary.

Reading material

Books: Understanding Organization by Charles Handy, published in 1976 Gods of Management by Charles Handy in 1995 Organization Culture and Leadership by Edgar Schein Change Management: A Guide to Effective Implementation, by Robert Paton & Mc Calman

Articles: I particularly emphasize students to develop a practice to follow and rely on research articles more than books. Nonetheless one thing is important to know that not all published and available articles especially on internet have authenticity and credibility. I recommend only those published in the leading and international research journal such as available on HEC data base, or now the Google Scholar is an important source of getting access to the scholars of repute. Therefore students must have the skills to differentiate good reading material from that of academically junk substance. Here is one such criterion to identify and hunt for good article. First is to know the author, his qualification, repute and belongingness (to any school, institution or university). Second is through the quality of publication (where it gets published?). Normally journals have reputation and ranking in terms of prestige and impact. For instance related to management (and change management) such journals are ranked as of higher order quality like Academy of Management Review, Administrative Science Quarterly, Organization Studies, Journal of Management Studies, Journal of Organization Behavior and Human Relations to name few. Finally, articles are considered of better worth for their citation in references or the article is written by using quality and authentic references. Journal of Change management is also suggested in particular for students to follow throughout the course.

A good starting point would be to consult Managing change through manager and organization development (Chapter-1 of Harold Koontz’s text book on management) Management: A Global Perspective 10th edition.

Organization Change and Stress Management (Ch -17 of Stephen P. Robbins text book on Organizational Behaviour)

Similarly Frederick Luthan’s book on organization is also generally relevant where he talked about managing diversity, learning, creating and designing organization culture

Other leading authors on the subject which a student must consult are Chris Argyris, Edgar Schein, D. Schon, Peter Senge, Karl Weick, Peter Drucker, Hannan & Freeman, Quinn, James March, Herbert Simon, Michael Beer, Nohria

The HEC's digital library provides access to these leading scholars and journals through data bases like J-store; Springer link etc

Examination & Assessment Perspective (Knowledge, Analysis, Evaluation & Application)

Students are required to possess, develop and demonstrate the following set of skills from examination point of view. First is to have knowledge and understanding of terms, definition of the specific content and subject. Moreover, they should be able to analyze the problems and issues by differentiating and distinguishing concepts, implications of theories and making valid generalization and inferences. Third is evaluation. Different scholars use different concepts for similar observed phenomenon and come forth with the same term or concept but with different meanings and explanations. Therefore academics are concerned with coining terms and giving meaning which often compete with each other. The job of a student is to comprehend, evaluate and synthesize such differing and competing ideas, models and explanations. Final is the application of generalizations and theories in particular context of organization and nations. For example organizations differ with each other in terms of their context (size, number and industry etc.) Therefore students ought to know the application of any theory model or concept which is relevant and valid. The skills which are valued most and considered superior by Examiners at this stage and in this subject are of analysis, application and evaluation as against mere possession of knowledge which is just a function of memory. As far as application is concerned student must take caution or special note of level of analysis while describing or applying any concept related to change management. The level of analysis may be individual, group like department or production unit, business or corporation, organization or nation etc. Similarly it may be public or corporate sector, or small, medium or large organization.

Another important advice for students to improve their performance is to develop following learning skills and styles which are: Listening, Reading, Speaking and Writing. Different people exhibit their reliance on different types of skills. Some are good reader while others are good speaker, listener and writer or in some good combination of these skills. Though all four types of skills are considered equally important in personality development and performance of an individual yet if we need to prioritize for students it is the writing skills which are of utmost value. Students cannot translate their potential into actual without having good writing skills. Teachers and Examiners know and evaluate their student on this attribute as examination is heavily oriented towards this activity. Therefore students ought to focus themselves to cultivate this type of skills. On the significance of these skills the recommended article to go through is ‘Managing Oneself’