MGMT628 Final Term Past Paper 2010

MGMT628- Organizational Development · Composed By Faheem Saqib · A Mega File for Final term Exams & Quizzes · FINALTERM EXAMINATION · Spring 2010 · MGMT628- Organizational Development

In under organized organizations which of the following factors is not present?

1. Too little constraint or regulation for effective task performance
2. Communication is fragmented
3. Job responsibilities are ambiguous
4. Conflicts are avoided

pg#37 Communication between management and employees is typically suppressed, conflicts are avoided, and employees are apathetic. In under organized organizations, on the other hand, there is too little constraint or regulation for effective task performance. Leadership, structure, job design, and policy are poorly defined and fail to control task behaviors effectively. Communication is fragmented, job responsibilities are ambiguous, and employees' energies are dissipated because they lack direction.

Q2. Internal consultants of organization development are members of the organization and often are located in which department of organization? (1 marks)

1. Human resources
2. Finance
3. Research and development
4. Information technology

Q3. When OD practitioners try to implement interventions for which they are not skilled or when the client attempts a change for which he is not ready then which of the following ethical dilemmas can occur? (1 marks)

1. Technical Ineptness
2. Value and Goal Conflict
3. Coercion
4. Misuse of Data

Correct answer: Technical Ineptness

Q4. In which of the following ethical dilemmas organization members are forced to participate in an OD intervention. (1 marks)

1. Technical Ineptness
2. Value and Goal Conflict
3. Coercion
4. Misuse of Data

pg#64 Coercion occurs when organization members are forced to participate in an OD intervention.

Q5. Which of the following ethical dilemma is likely to occur in the entering and contracting phases of planned change when the initial consulting relationship is being established? (1 marks)

1. Misrepresentation
2. Coercion
3. Misuse of Data
4. Value and Goal Conflict

pg#64 Misrepresentation is likely to occur in the entering and contracting phases of planned change when the initial consulting relationship is being established-

Q6. Which of the following is the second level in an organization having open system? (1 marks)

1. Strategy and structure of organization
2. Group designs
3. Individual job design
4. Ways of doing job

Correct answer: Group designs

When viewed as open systems, organizations can be diagnosed at three levels. The highest level is the overall organization and includes the design of the company’s strategy, structure, and processes. Large organization units, such as divisions, subsidiaries, or strategic business units, also can be diagnosed at that level. The next lowest level is the group or department, which includes group design and such devices for structuring interactions among members as norms and work schedules

Q7. Task-related activities are involved in which of the following design components of group? (1 marks)

1. Goal clarity
2. Task structure
3. Group composition
4. Group functioning

pg#63 Group functioning therefore involves task-related activities, such as giving and seeking information and elaborating, coordinating, and evaluating activities; and the group-maintenance function, which is directed toward holding the group together as a cohesive