MGT503 MCQs

MULTIPLE-CHOICE QUESTIONS

For each of the following choose the answer that most completely answers the question.

THE MANAGER: OMNIPOTENT OR SYMBOLIC?

Q1. What are the two views of managerial impact on the success or failure of the organization?

1. omnipotent and symbolic
2. omnipotent and reflective
3. symbolic and interactive
4. reflective and interactive (a; moderate; p. 50)

Q2. The omnipotent view of management means ________________.

1. the top manager is the only person in charge
2. managers are directly responsible for an organization’s success or failure
3. that there is only one boss in the organization, and she or he is responsible for delegating orders
4. managers have little or no responsibility for an organization’s success or failure (b; easy; p. 50)

Q3. The __________ view of management is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization’s objectives.

1. omnipotent
2. symbolic
3. functional
4. systems (a; hard; p. 50)

Q4. The symbolic view of management means _____________.

1. managers are directly responsible for an organization’s success or failure
2. managers have little or no responsibility for an organization’s success or failure
3. that external forces are directly responsible for an organization’s success or failure
4. the employees are directly responsible for an organization’s success or failure (c; easy; p. 50)

Q5. Internal constraints that restrict a manager’s decision options _______________.

1. exist within every organization
2. do not exist, as all managers can decide as they please
3. exists only to the extent that upper management imposes them
4. exist only to the extent that followers won’t do as they are told (a; easy; p. 51)

Q6. The current dominant assumption in management theory _______________.

1. suggests a balanced view of managers as symbolic and omnipotent
2. suggests managers are symbolic
3. suggests managers are omnipotent
4. is that both the symbolic and omnipotent views are fading (c; moderate; p. 50)

Q7. Which of the following views of managerial impact is useful in explaining the high turnover among college and professional sports coaches who can be considered the “managers” of their teams?

1. symbolic
2. omnipotent
3. generalist
4. autocratic (b; moderate; p. 50)

Q8. According to the symbolic view, managers have a(n) _____________ effect on substantive organizational outcomes.

1. substantial
2. moderate
3. limited
4. unlimited (c; moderate; p. 57

Q9. Managers operate within the constraints imposed by __________________.

1. government at the federal and state level
2. the employees of the organization
3. the organization’s culture and environment
4. the organization’s board of directors (c; moderate; p. 51)

10. A manager may be able to expand their area of discretion by _______________. a. telling the employees what to do b. changing and influencing their organization’s culture and environment c. electing new government officials at the federal and state level d. changing employers and thus their boss (b; moderate; p. 51) 11. __________ that restrict a manager’s decision options exist within every

a. Internal constraints b. External constraints c. Organizational external environments d. Organizational environment changes (a; hard; p. 51)

THE ORGANIZATION’S CULTURE 12. Organizational culture is similar to an individual’s _____________. a. skills b. personality c. motivation d. ability (b; easy; p. 52) 13. An organization’s culture is ______________. a. represented in organizational meetings by the top manager of the organization b. represented by a common perception held by interest groups that watch the

c. represented by a common perception held by the organization’s members d. changed when the organization is purchased by new owners (c; hard; p. 52) 14. Organizational culture is concerned with how members perceive the organization not whether they __________. a. like it b. like their peers c. like their boss d. like their customers (a; easy; p. 52) 15. Strong cultures _____________. a. are found in organizations with strong leaders b. have a minimal influence on the employee when she or he is making decisions c. can be found in all organizations that exist d. have a greater influence on employees than do weak cultures (d; moderate; p.

16. Employees in organizations with strong cultures _______________. a. are more committed to their organization b. are more likely to leave the organization than stay c. are more willing to perform illegal activities d. are more likely to follow directives from peers (a; moderate; p. 53)