MGT613 Final Term Solved Papers Combined

All Final Term Solved Paper of MGT613-POMA in One File Almost 8 Papers

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FINALTERM EXAMINATION

Fall 2008 MGT613Production / Operations Management (Session - 1)

Q1. What would be the productivity if a machine produced 50 units in 3 hours? (1 marks)

1. 066 units per hr

16.66 units per hr

6. 766 units per hr
7. 66 units per hr

Q2. The major business function consisting of research and development, product design, manufacturing, marketing, distribution, and customer service is refers to: (1 marks)

Value chain

The transformation process Quality control Life cycle

Q3. Which of the following refers to the essential elements of operations strategy? (1 marks)

Policies, tactics and objectives

Plans, strategies and vision Mission, goals and plans Mission, policies and distinctive competencies

Q4. Which one of the following involves completing a series of questionnaires each developed from the previous one, to achieve a consensus forecast? (1 marks)

Consumer surveys Executive opinion Time series forecast

Delphi method

Q5. Which one of the following is a limitation of a moving average having a trend? (1 marks)

The forecast lags behind the actual

The forecast represents demand more accurately The forecast will not be accurate The forecast will not be reliable

Q6. Which one of the following mathematical expressions is used to compute utilization? (1 marks)

Actual output / effective capacity

Actual output / design capacity

Actual output + effective capacity Actual output - design capacity

Q7. Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? (1 marks)

Cash flow and fixed cost Present value and fixed cost

Cash flow and present value

Cash flow and profit

Q8. Please choaose one (1 marks)

Which method of forecasting is most widely used?

Regression analysis Adaptive forecasting Weighted moving average

Exponential smoothing

Q9. Which one of the following is a curve showing failure rate over time? (1 marks)

Cost curve

Bath tub curve

Fish bone diagram Reliability curve

Q10. Which one of the following refers to the length of time needed to complete a job? (1 marks)

Work sampling methods

Work measurement

Job design Methods analysis

Q11. Which one of the following factors makes a forecast LESS perfect? (1 marks)

Randomness

Non serious attitude Non availability of data Un qualified personnel

Q12. In which of the following approaches location decision is based on personal opinions and quantitative information? (1 marks)

Factor rating

Market area plant strategy Currency fluctuations Product plant strategy

Q13. Suppose customers hold negative perception about service provided by XYZ organization. According to SERVQUAL model; which of the following can be the reason for this negative perception? (1 marks)

Differences between Expected and Perceived Quality

Difference between service delivery and external communication with customers

Difference between customer s expectations and management s perception about their expectations Difference between manager s expectations of service quality and specifications of service quality of customers

Q14. Which of the following depicts the overall goal of total quality management? (1 marks)

Achieve customer satisfaction

Earn high profit Enhance organization s productivity Achieve cost efficiency

Q15. Which of the following involves incremental changes within the organization whose Cumulative effect is to deliver an increased rate of performance enhancement? (1 marks)

Continuous improvement

Competitive benchmarking Business process re-engineering Statistical process control