BNK603 Final Term Past Paper Spring 2010

BNK603 Question No: 23 ( M a r k s: 3 )

What type of risk and implication are associated to growth of customer finance?

BNK603 Question No: 24 ( M a r k s: 3 )

Why consumer says that info disclosure practices are poor in bank?

BNK603 Question No: 25 ( M a r k s: 3 )

What is difference between doorstep delivery and point of sale delivery?

BNK603 Question No: 26 ( M a r k s: 5 )

What is CFC?

BNK603 Question No: 27 ( M a r k s: 5 )

Explain money laundering?

Spring 2010

Shared by Syed Abid Shah

1. Role of groups in credit risk management (3)
2. To whom the credit risk department gives support (3)
3. Attributes of an effective ERM report (5)
4. 20/20 customer experience (5)
5. Give reasons of trend in declining in client relationship with bank and the solutions (5)
6. Change Management in service design
7. Recovery / Collection process
8. Documentation of housing finance

Q9. Responsibilities of Regional Credit Administration Department?

Q10. Alternative Face to Face Business?

Q11. What is on demand business?

Spring 2011

Paper Pattern: MCQ’s 46 Subjective 04 (3 Marks) Subjective 05 (5 Marks)

3 Marks Questions:

Q1. What are the impediments of Market?

Q2. Why companies use the qualitative analysis?

Q3. How the Front line staff can be helpful in improving customer experience?

Q4. How responsibilities of consumer trust council for improving an organization- wide variable of consumer trust?

5 Marks Question:

Q5. Why traditional banks and money lenders are significantly over engineered for need of consumer in emerging markets?

Q6. What are the supporting factors for revolutionalize the accessibility of financial services to the base of Economic Pyramid in Pakistan?

Q7. What are the attributes for effective ERM reporting in Bank?

Q8. What is a structure of Credit Risk?

Q9. What are the associates to marketing of Credit Cards as provided by State Bank of Pakistan?

Spring 2011

Time: 60 min M a r k s: 41

Q23. How the banker will ensure the reliability of the person not introduced by the branch employee of the bank?

Q24. Discuss the relationship-based approach for high-potential clients.

Q25. What is the difference between point of sale and doorstep delivery?

Q26. From a consumer’s point of view, why high interest rate spread and variable interest rate are important issues in consumer financing? (Marks=2.5+2.5)

Q27. What challenges did the financial companies face at the time of entry into consumer finance?

Spring 2011

17th July, 2011

Shared by Mehreen Humayun

Time: 120 min

M a r k s: 83