MCM301 Midterm Subjective by VUBuddy

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Mid Term Subjective File of Communication Skills MCM301 Composed By: Muheet Ali & Farhan Faiz

Q No 1

What is the significance of body language in communication?

Answer: People don't always say what they mean, but their body language is usually an accurate indication of their attitude and emotional state.

Body language is a form of mental and physical ability of human non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements James Borg states that human communication consists of 93 percent body language and paralinguistic cues, while only 7% of communication consists of words themselves.

The role of body language in communication is truly great. Being able to understand non-verbal signs enables us to make quick judgments about other people's friendliness, powerfulness and sexual potential.

Q No 2

Differentiate between hearing and listening. Hearing is when you hear whats being said. Listening is when you pay attention to whats being said. And try to understand Hearing is when the sound reaches your ears. Listening, however, when it reaches your brain Listening is the process by which spoken language is converted to meaning in the mind

Q No 3

Explain briefly any three barriers originating from the speaker's end?

Badly Expressed Message: Improper formulation and presentation of message can prove to be detrimental to the growth of communication and therefore its impact on the receiver is sure to be negative. As there is lack of comprehension on the part of the listener it leads to misunderstanding and subsequent erection of barriers in the process of communication.

Loss in Transmission: While speaking or delivering an important point, part of the message might be lost due to problems in the medium of transmitting the message. For example, speaking on the telephone. It might happen that just when you wish to communicate an essential item of information disturbance in the line might make the receiver miss out on an important part of the message. This would deprive the message of the communicative impact.

Poor Retention: Poor retention either on the part of the sender or on the part of the receiver can create problems or lead to misunderstanding. If it is the speaker he might posit contradictory points of view which would often lead to a warped sense of understanding of the message. The receiver’s past or present experiences with the sender prepare him for what is to follow. If ideas contrary to his expectations are presented they create a sense of uncertainty in the mind of the receiver. Similarly if the receiver has poor retention power he would, more often than not, get confused and this would lead to misunderstanding of the message.

Q No 4

State reasons why the study of communication is essential?

Ans

Studying the communication process is important because you coach, coordinate, counsel, evaluate, and supervise through this process. It is the chain of understanding that integrates the members of an organization from top to bottom, bottom to top, and side-to-side.

The study and practice pf communication should be a lifetime process, and it must ensure a happy and a healthy living throughout

Q No 5

How does tone contribute to the quality of a speaker’s voice?

Ans

From book Tone

The quality of tone is a combination of pitch, strength, and character. Character refers to the sense or meaning a particular tone conveys. For example, a tone of voice may be described as gentle, angry, sarcastic, childish, or serious. The tone of voice with which a speaker expresses a point says more to an audience than the words themselves. As with other vocal characteristics, tone also says something to an audience about the speaker. A faltering tone of voice is perceived as timid or indecisive, a harsh tone of voice as aggressive. A nasal lone lacks the depth that adds authority to a voice. A monotone or flat tone that lacks variations suggests a lack of interest or energy.

From net

Tone

The voice tone of the speaker makes the presentation enjoyable for the audience to listen. When speaking in a monotone voice, listeners often become bored and stop paying attention. Using inflection in tone makes the speech more interesting. It is also helpful in sharing emotions to reinforce ideas. When using a conversational tone with the audience, speakers tend to engage them and put them at ease. This technique also makes the speaker more approachable and will encourage questions or discussion on the topic at the conclusion of the presentation.

Q6. What can you do to become a better listener? Pg25

Answer: Don't talk—listen: If you interrupt the speaker or put limitations on your listening time, the speaker will get the impression that you're not interested in what he is saying--even if you are. So be courteous and give the speaker your full attention.

Keep an open mind: A subject that may seem boring or trivial at first can turn out to be fascinating, if you listen with an open mind.

If you must speak, ask questions: The goal is to get more specific and better refined information. To do so, you will have to continue questioning your counterpart. Your questioning sequence will be moving from the broad to the narrow, and eventually you will have the information to make the best decision

Q7. State reasons why the study of communication is essential?

Repeated (Q. No 4)