MCM301 Midterm Solved Current Papers Spring 2022 by Prince Alvi

Q1. Difference between hearing and listening, types of listening (3)

Hearing is the act of perceiving sound and receiving sound waves or vibrations through your ear. Listening is the act of hearing a sound and understanding what you hear. Listening Requires concentration so that your brain processes meaning from words and sentences. Types of Listening: 1. Critical Listening. 2. Empathic Listening

Q2. Important implications of appearance in verbal and written communication (3)

In verbal communication one’s physical appearance affects the message. Elements such as clothing, hairstyle, overall cleanliness, jewelry, cosmetics, body size, and body shape transmit messages. A person’s physical appearance can affect the impression others receive of his/her credibility, honesty, trustworthiness, competence, judgment or status.

Q3. Importance of eye contact with the audience (3)

Making eye contact with people in an audience is important because it sends a signal that the speaker is connecting with them. Attention to eye contact forces a presenter to become sufficiently prepared so as not to be dependent on reading from notes. Meaningful eye contact distinguishes relational presenters from information-bound speakers.

Q4. How does effective communication affect organizational cost reduction (5)

Effective communication skills make a significant contribution to organizational cost reduction. To illustrate, consider the cost of preparing a typical business letter. Supposing it is rupees 50. If an employee prepares a letter that is not effective – one that results in the need for additional correspondence – the organization’s profitability is reduced.

Q5. Difference between extemporaneous speech and impromptu speech (5)

Impromptu speaking involves delivering a message on the spur of the moment, as when someone is asked to “say a few words.” Extemporaneous speaking consists of delivering a speech in a conversational fashion using notes. This is the style most speeches call for.

Q6. By "feedback" the speaker receives information about how his or her message has been received by the listeners and, in turn, responds to those cues. The feedback process is not complete until the speaker has responded to the listener. This process includes the listener's reactions to the speaker's response and so forth.

Q7. Why Good presentation cause to fail?

10 reasons why most presentations fail Lack of rapport. Being unauthentic. Inability to use silence. Lack of facial expression. Poor eye contact. Tech-talking. Lack of humor. Lack of direction.

Q8. Benefit of communication

Effective communication benefits the organization by: 1. Creating positive image, 2. Reducing cost, 3. Improving employee moral, and 4. Increasing employee productivity.

Q9. Difference Between Persuasive speech & Informative speech

Persuasive speech: A speech designed to change or reinforce the audience's beliefs or actions. Informative speaking offers you an opportunity to practice your researching, writing, organizing, and speaking skills.

Q10. Extemporaneous speech 5 marks

When you speak extemporaneously you are literally making up the words of your speech as you go. That does not mean that you do not do preparation. Rather, as you rehearse you work from an outline or speaker notes that remind you of the progression of ideas in your speech.

Q11. Active listening & characteristics

Active listening is a special kind of listening. It is a process of sending back to the speaker what you as a listener think the speaker meant—both in content and in feelings. Characteristics of Active Listeners

1. Active listeners are willing to give the speaker a chance to develop his or her ideas.
2. Active listeners are open-minded about people who look or sound different from themselves.
3. Active listeners can follow several methods of organization—even poorly organized material will be listened to with some degree of tolerance.
4. Active listeners are likely to listen even more attentively when the material becomes difficult. It becomes a challenge to them.

Q12. Downward communication

Downward communication flows from people at higher levels to those at lower levels in the organizational hierarchy. The primary function of downward communication is to inform employees about things important to them.

Q13. Thesis statement sey related tha

A thesis statement is a declarative statement in sentence form. It is a complete thought; it is not a question. It is a simple sentence that makes a statement or expresses an attitude, opinion, condition, position, or feeling about the subject.

Q14. Interpersonal communication depend upon frame of reference give example.

Intrapersonal communication processes depend upon communicators': Your frame of reference refers to the way you view your world. Your frame of reference is your structure for encoding and decoding messages. Your frame of reference consists of all that you bring internally to the communication situation: your beliefs, attitudes, and values; your memory of experiences; your cultural background; your stereotypes and expectations; your self-concept; your feelings and level of stress; your thinking patterns; and other psychological factors.

Q15. Seating arrangement ky bry meh ek Q tha for international research conference.

When the presenter has the option to select the site and direct the set-up of the room, primary consideration should be given to audience seating. In addition to reflecting the characteristics of an effective setting, the seating arrangement is determined on the basis of the following factors. Audience Size, Audience Composition, Workspace, Interaction, Duration, Tables, Aisles, Visibility & Open Space

Q16. Verbal communication ky gesture ky bry meh tha ek Q

The use of gestures in the verbal communication process can also add meaning to the message that the sender is transmitting. While some gestures (clenched fist, four stomping) indicate anger, others can indicate nervousness (foot tapping, finger tapping).

Q17. Difference between intrapersonal and interposal communication

The biggest difference that you need to know about between interpersonal vs intrapersonal communication is that interpersonal is between two or more people, and intrapersonal is between you and yourself.

Q18. Pitch, volume, rate and tone k Bary mei tha

Pitch: The term pitch refers to the degree of highness or lowness of a sound. Volume: Listeners want to clearly hear a speaker without straining to do so and without being blasted out of their chairs. Rate: An average rate of speech is 140 words per minute. As with other vocal characteristics, the rate of speech should be varied during a presentation. Tone: The quality of tone is a combination of pitch, strength, and character. Character refers to the sense or meaning a particular tone conveys.

Q19. What is job communication skills?

Some of the most important communication skills for any job are presentation, active listening, nonverbal communication, giving/taking feedback, and others. Improve your communication skills by learning how to listen, noticing nonverbal cues, and practicing oral communication.

Q20. Differnce between internal or external communications

Internal communication occurs when the members of an organization exchange information with each other. External communication takes place when those members interact and communicate with an outside party

Q21. SENDER-MESSAGE BARRIERS

These barriers generally relate to style and content of communication, both of which originate with the sender. Examples of sender barriers include:

1. Sender has not decided or specified precisely what listener response is expected.
2. Sender incorrectly assumes the listener has adequate knowledge to understand the message.
3. Sender uses words and examples unfamiliar to the listener.

Q22. Introduction of speech

An introduction is a beginning. It is a very important part of the speech process because it is during the introduction that the audience first sees you and learns about your topic.

Q23. Arranging information of topical order

Topical order is a method of arranging information by dividing it into parts. Each part or division becomes a main point in the speech. For example:

Q24. Critical Listening 3 marks

Critical listening is usually needed when we suspect that we may be listening to a biased source of information.