- Type
- Quiz
- Course
- MCM301 Communication skills
- Size
- PDF 230 KB
- Updated
- 23 Oct 2026
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Here are the assessments:
Situation A
Reason for inaccurate assessment: 4. We are positively influenced where we have common characteristics with other people.
Justification: Karen assumes Julia shares her economic policy stance due to their shared educational background, overlooking potential differences.
Situation B
Reason for inaccurate assessment: 2. We try too hard to put everyone into consistent categories.
Justification: John incorrectly assumes his boss will respond similarly to his request as with Ali's, ignoring contextual changes like the company's financial loss.
Situation C
Reason for inaccurate assessment: 5. We are too influenced by apparent negative points.
Justification: Sarah underestimates David's overall communication skills based solely on his public speaking struggles, disregarding his written communication strengths.
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