MGMT611 Final Term Past Papers by Huda Shah

FINALTERM EXAMINATION

Spring 2010(Session4)

MGMT611Human Relations (alt. code=HRM611) Time: 90 min Marks: 69.

Q1. Sheikh, Rajput, Kashmiri are all example of: (1 marks)

1. Frame of references
2. Stereotype images
3. Perception
4. Biasness

Ref:page 11 (1) Stereotype Images We have certain images about different things i.e. about caste. We ask about someone’s caste because we have certain image about that caste i.e. Sheikh, Rajput, Kashmiri etc

Q2. People of a religious sect, neighbourhood, same caste and same profession are members of: (1 marks)

1. In group
2. Out group
3. Emergent group
4. Secondary group

Ref:page 13 • An in-group is a social group towards which an individual feels loyalty and respect, usually due to membership in the group. This loyalty often manifests itself as an ingroup bias. Commonly encountered ingroups include family members, people of the same race or religion.

Q3. A major purpose of feedback is to tell a person: (1 marks)

1. How well he or she communicates the true self
2. How well he or she has performed

(correct in my view,recheck it by your ownself)

1. The difference between right and wrong
2. When it is time to enhance self-esteem

Q4. A key characteristic of self-disciplined people is that they: (1 marks)

1. Impose punishment and suffering on themselves
2. Rebel against goals set by management
3. Find very little joy in working
4. Work toward attaining goals without being distracted

Q5. The first step in the self-discipline model is to: (1 marks)

1. Compartmentalize spheres of life
2. Search for pleasure within the task
3. Develop role models
4. Formulate a mission statement

Self-discipline and motivation

1. Formulate a mission statement related to your life.
2. Develop role models of self-disciplined achievers.
3. Develop goals for each task.
4. Develop action plans to achieve goals.

Q6. A person makes a decision when he or she: (1 marks)

1. Chooses one alternative from several
2. Faces a crisis
3. Identifies a gap between the real and the ideal
4. Engages in rigid efforts

Lesson 8

Q7. A distinguished consequence of perfectionism is that it often leads to a: (1 marks)

1. Sudden increase in satisfaction with the task
2. Feelings of excitement while solving a problem
3. Delay in making decisions(Doubted)
4. Lack of concern for details

Q8. Which type of human communication is employed for sharing knowledge, solving problems and developing new ideas? (1 marks)

1. Mediated communication
2. Intrapersonal communication
3. Interpersonal communication(doubted)
4. Public communication

Q9. Which of the following is an example of downward communications? (1 marks)

1. Your supervisor assigns you a new task
2. You ask your supervisor for a new task
3. You want a new task
4. Your co-worker tells you that you are going to get a new task

Q10. One of the major benifit of high self-esteem is: (1 marks)

1. Increased worker involvement on teams(doubted)
2. Good mental health
3. Increased absenteeism