MGT502 Final Term Past Paper 14

FINALTERM EXAMINATION · Fall 2009 · MGT502- Organizational Behaviour (Session - 2) · Time: 120 min Marks: 92

Q1. Which one of the following is defined as a social entity composed of two or more people which functions on a relatively continuous basis to achieve a common goal or set of goals. (1 marks)

1. Community
2. Organization
3. Partnership
4. Treaty

Correct answer: Organization

Q2. Which of the following are identified as new managerial functions? (1 marks)

1. Planning and organizing
2. Leading and controlling
3. Directing and monitoring
4. TQM and continuous improvement

Correct answer: TQM and continuous improvement

REF: PAGE#8

Q3. Which of the following is defined as intellectual and mechanical processes used by an organization to transform inputs into products or services? (1 marks)

1. Mechanism
2. Technology
3. Operational system
4. Information system

Correct answer: Technology

REF: HRM handouts Page#12

Q4. Faizan, a supervisor, has to choose between two different suggestions offered by employees about work schedule. Which one of the following will be most suitable for Faizan? (1 marks)

1. Inductive reasoning
2. Spatial visualization
3. Deductive reasoning
4. Perception

Correct answer: Deductive reasoning

REF: Organisational behaviour: global and Southern African perspectives

By Stephen P. Robbins

Q5. According to the Big Five model; people having personality dimension of openness to experience are: (1 marks)

1. Caring and dependable
2. Flexible and risk taker
3. Outgoing and talkative
4. Tolerant and self-hearted

Correct answer: Flexible and risk taker

REF: PAGE#35

Q6. The ability of a person to manipulate his/her emotions according to a given situation is called________________. (1 marks)

1. Emotional Intelligence
2. Emotional Constraints
3. Affective Emotions
4. Cognitive dissonance

Correct answer: Emotional Intelligence

REF#1 PAGE#21

Q7. According to which of the following decision making model; people seek solutions that are satisfactory and sufficient? (1 marks)

1. Bounded Rational
2. Three Component Model
3. Contingency
4. Rational

Correct answer: Bounded Rational

REF: PAGE#53

Q8. When individuals compare their outcomes and inputs against those of others, the framework is (1 marks)

1. Equity theory
2. Expectancy theory
3. Reinforcement theory
4. Two Factor theory

Correct answer: Equity theory

REF: PAGE#65

Q9. Which of the following is NOT a biographical characteristic? (1 marks)

1. Region
2. Age
3. Sex
4. Tenure

Correct answer: Region

REF: PAGE#16

Q10. What does MBO provide for the individual employee? (1 marks)

1. Specific performance objectives
2. Precise job descriptions
3. Clear direction and purpose
4. Higher salaries

Correct answer: Specific performance objectives

Q11. Which of the following groups is defined by the organization’s structure? (1 marks)

1. Informal
2. Friendship
3. Interest
4. Formal

Correct answer: Formal

REF: PAGE#79

Q12. A team in which a significant amount of communication and interaction occurs electronically rather than face to face is referred to as: (1 marks)

1. A research and development team
2. A self-managed work team
3. A problem solving team
4. A virtual team

Correct answer: A virtual team