MGT502 Final Term Past Paper Spring 2005

MGT502 Organization Behavior · Final Term Examination – Spring 2005 · Time Allowed: 150 Minutes · Instructions · attempting any of the questions:

each question.

a. If you think that there is something wrong with any

of the questions, attempt it to the best of your understanding.

b. If you believe that some essential piece of

information is missing, make an appropriate

assumption and use it to solve the problem.

of marks.

**WARNING: Please note that Virtual University takes serious note

of unfair means. Anyone found involved in cheating will get an `F`

grade in this course. Every paper has four subjective questions

while 10 objective questions.

Total Questions: 14

Q1. Marks : 01

Which of the following is not cited as a force of change?

o · Technology · o · economic shocks · o · decreasing skill sets · o · social trends

Q2. Marks : 01

Participative management implies joint decision making and equal decision-making roles.

o · True · o · False

Q3. Marks : 10

What are some individual approaches to managing stress?

Q4. Marks : 01

An organization's authority structure defines a work group's formal leader

o · True · o · False

Q5. Marks : 10

What is organizational culture? Distinguish the dominant culture from a subculture?

Q6. Marks : 01

Outsourcing means

o · Contracting out work to persons in other countries · o

Contracting out of work rather than accomplishing it with a fulltime permanent workforce

o · Movement of jobs from one location or country to another · o · European Union (EU)

Q7. Marks : 01

Which of the following skills might be included in leadership training?

o · vision creation · o · trust building · o · situational analysis · o · all of the mentioned

Q8. Marks : 01

Communication that takes place among members of the same work group is:

o · vertical communication · o · downward communication · o · o · lateral communication · occupational communication

Q9. Marks : 01

Leadership and management are two terms that are seldom confused

o · o · False · True

Q10. Marks : 10

What is the difference between a leader and a manager?

Q11. Marks : 10

What can managers do to make their firms learning organizations?

Q12. Marks : 01

An example of change in the nature of the work force is: · o · o · mergers and consolidations · increase in college attendance · o · more cultural diversity · o · increase in divorce rates