MGT502 Solved Master File

Fall 2009 MGT502Organizational Behavi

Q1. Which one of the following is no (1 marks)

1. Finished goods
2. Services
3. Dividends
4. Capital

Q2. The degree to which people (1 marks)

organizations is distributed uneq

1. Terminal Values
2. Power Distance
3. Fairness
4. Uncertainty Avoidance

Q3. Emotional Responses that the (1 marks)

appropriate in a given job are ca

1. Felt Emotions
2. Displayed Emotions
3. Moods
4. Emotional Intelligence

Page 1 o iour (Session - 4)

Please choose one ot considered as a part of organizational output?

Please choose one in a country accept that power in instit qually is called:

Please choose one organization requires workers to show and lled:

of 110 tution and

d considers

Q4. When an employee expresses organizationally desired emotions during interpersonal transaction, it is called: (1 marks)

1. Alexithymia
2. Felt Emotions
3. Emotional Labor
4. Displayed Emotions

Q5. Asif is late for work each day by about ten minutes. How would Attribution Theory describe this behavior? (1 marks)

1. It shows consensus
2. It shows similarity
3. It shows reliability
4. It shows consistency

Q6. Amna is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Amna most likely using? (1 marks)

1. Prototyping
2. Contrast effect
3. Halo effect
4. Projection

Q7. What is generally considered to be the single best thing that managers can do to improve performance? (1 marks)

1. Allocate tasks depending on personality
2. Restrict the use of punishment as a means of motivating workers
3. Give abundant opportunities for employee growth
4. Concentrate on intrinsic rewards rather than extrinsic rewards

Q8. In equity theory, individuals assess the ________________. (1 marks)

1. Cost-benefit ratio
2. Efficiency-effectiveness trade-off
3. Quantity-quality trade-off
4. Outcome-input ratio

Q9. Who sets MBO objectives? (1 marks)

1. The immediate supervisor
2. The superior and subordinate
3. The head of department
4. The employees themselves

Q10. Fahad, Zain and Usama work in different departments, but often take lunch together. They are an example of what type of group? (1 marks)

Formal Informal Command Task