MGT503 Final Term Past Paper 2010 Session 2

Q1. Promoting team spirit within the organization is called:

1. Stability of tenure of personnel
2. Remuneration
3. Centralization
4. Esprit de corps

Q2. Through technological and managerial process inputs of an organization are transformed into:

1. Output
2. Feedback
3. Feed forward
4. Transformation

Q3. Constituencies in an organization’s external environment that are affected by the organization’s decisions and actions are called:

1. Stakeholders
2. Advisories
3. Beneficiaries
4. Environmentalists

Q4. The culture of an organization is largely determined by:

1. Top management
2. Employees
3. Stockholders
4. The company founders

Q5. The set of processes involved in creating or determining the strategies of the organization is called:

1. Strategy formulation
2. Strategy implementation
3. Strategy evaluation
4. Strategy imitation

Q6. When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable:

1. Competitive advantage
2. Scope
3. Resource deployment
4. Effective strategy

Q7. Most managers believe that if an MBO (management by objective) program is to be successful, it must start at:

1. Non-managerial level
2. Top Level
3. Middle level
4. Lower level

Q8. Which of the following is the set of strategic alternatives that an organization chooses from, as it manages its operations simultaneously across several industries and several markets?

1. Business-level strategy
2. Corporate-level strategy
3. Functional-level strategy
4. Market-level strategy

Q9. ABC Company continues to offer the same quality beauty products it has for the last 10 years. The companyis successful and has no current plans for change. Which of the following types of strategies is it employing?

1. Growth
2. Stability
3. Retrenchment
4. Combination

Q10. A strategy in which an organization seeks to distinguish itself from competitors through the quality of itsproducts or services is called:

1. Deliberate strategy
2. Differentiation strategy
3. Emergent strategy
4. Focus Strategy

Q11. In which organizational structure employee have two managers?

1. Team
2. Learning
3. Boundaryless
4. Matrix

Q12. Suppose that motivated employees are in great tension. In order to relieve this tension they should:

1. Involve in entertaining
2. Stability of tenure of personnel
3. Remuneration
4. Centralization

Q13. In Equity theory, which of the following term is used for persons, systems or selves against which individuals compare themselves?

1. Model
2. Referent
3. Leader
4. Professional

Q14. Which of the following is one of the seven traits associated with leadership?

1. Fluency of speech
2. Honesty
3. Appearance
4. Social class