MGT503 Lecture 19 Summary MCQs

📘 Lecture Summary Group Decision Making and Creativity Creativity and innovation play a vital role in organizational success. Creativity refers to generating new and unique ideas, while innovation involves transforming those creative ideas into practical products, services, or processes. Creativity requires both convergent and divergent thinking. Convergent thinking focuses on logical, step-by-step problem solving. Divergent thinking emphasizes generating multiple, novel alternatives. There are three essential components of creativity: Domain-relevant skills – expertise and technical knowledge in a field. Creativity-relevant skills – flexible thinking style, idea-generation techniques, and a supportive work style. Task motivation – internal interest in the task rather than external rewards. The creative process consists of four stages: Preparation – gathering information and analyzing the problem. Incubation – subconscious processing of ideas. Illumination – sudden insight or breakthrough. Verification – testing and validating the idea. Group creativity can be enhanced through techniques such as: Brainstorming – generating many ideas without criticism. Nominal Group Technique (NGT) – combines individual idea generation with group discussion and silent voting; more effective than traditional brainstorming. Vertical thinking is logical and linear, while lateral thinking explores problems from different angles to find innovative solutions. Other decision-making methods include: Delphi Method – uses expert opinions to forecast future events through repeated surveys. Scenario Analysis – evaluates alternative future situations to keep decision-making flexible. Deming’s PDCA/PDSA cycle (Plan, Do, Check/Study, Act) is a continuous improvement tool that promotes innovation and quality enhancement. 📝 20 MCQs (VU Paper Pattern)

Q1. Creativity is best described as:

1. Implementing new technology
2. Generating revenue
3. Combining ideas in a unique way
4. Improving efficiency

✅ Correct: C

Q2. Innovation refers to:

1. Thinking creatively
2. Developing ideas only
3. Turning creative ideas into useful outcomes
4. Brainstorming

✅ Correct: C

Q3. Which thinking focuses on logical problem solving?

1. Divergent
2. Lateral
3. Creative
4. Convergent

Q4. Generating multiple alternatives to a problem is called:

1. Convergent thinking
2. Vertical thinking
3. Divergent thinking
4. Critical thinking

✅ Correct: C

Q5. Expertise in a specific field is known as:

1. Task motivation
2. Creativity-relevant skills
3. Domain-relevant skills
4. Cognitive flexibility

✅ Correct: C

Q6. Interest in a task for its own sake is:

1. External reward
2. Task motivation
3. Job satisfaction
4. Goal orientation

✅ Correct: B

Q7. The first stage of the creative process is:

1. Illumination
2. Verification
3. Incubation
4. Preparation

Q8. A sudden breakthrough in thinking occurs in:

1. Preparation
2. Incubation
3. Illumination
4. Verification

✅ Correct: C

Q9. Testing an idea’s validity occurs during:

1. Incubation
2. Illumination
3. Preparation
4. Verification

Q10. Brainstorming encourages:

1. Immediate evaluation
2. Criticism of ideas
3. Generation of many ideas
4. Silent voting

✅ Correct: C

Q11. Which technique combines individual and group decision making?

1. Delphi
2. Brainstorming
3. Scenario analysis
4. Nominal Group Technique

Q12. NGT was developed mainly to:

1. Reduce participation
2. Encourage criticism
3. Foster creativity
4. Increase conflict

✅ Correct: C

Q13. Which method is superior to traditional brainstorming?

1. Vertical thinking
2. NGT
3. Scenario analysis
4. PDCA

✅ Correct: B

Q14. Vertical thinking is:

1. Multi-directional
2. Creative
3. Linear and logical
4. Random

✅ Correct: C

Q15. Lateral thinking helps managers by:

1. Avoiding alternatives
2. Ignoring possibilities
3. Exploring different angles
4. Following rules strictly

✅ Correct: C

Q16. The Delphi method is mainly used for:

1. Daily decisions
2. Brainstorming
3. Forecasting future events
4. Conflict resolution

✅ Correct: C

Q17. Delphi method relies on opinions of:

1. Employees
2. Managers
3. Customers
4. Experts

Q18. Scenario analysis focuses on:

1. Past performance
2. Single future outcome
3. Alternative future situations
4. Internal conflicts

✅ Correct: C

Q19. PDCA cycle is associated with:

1. Strategic planning
2. Quality improvement
3. Financial control
4. Leadership