ENG301 Final Term Past Paper 45

Q1. AIDA plan stands for: (1 marks)

1. Attention, Interest, Desire, Action
2. Authority, Interest, Disclose, Accuracy
3. Accuracy, Internal, Diction, Attention
4. Action, Interest, Desire, Authority

Correct answer: Attention, Interest, Desire, Action

Q2. This format is considered to be the most modern. All essential parts in this form are started from the left-hand margin. Open punctuation should be used in this form. This form saves time more than any other form. (1 marks)

Match the above with one of the followings:

1. The Block-form / Modified – Block
2. Full-Block
3. The Semi-Block
4. AMS (Administrative Management Society)

Correct answer: Full-Block

Q3. Before writing a message, which of the following steps are necessary for effective communication? (1 marks)

1. Define the purpose of the message.
2. Analyze your audience – readers or listeners, outline – organize – your message.
3. Choose the ideas to include, collect all the facts to back up these ideas.
4. All of the above

Correct answer: All of the above

Q4. In order to understand verbal and nonverbal communication which of the following things should we do? (1 marks)

1. Accept cultural differences
2. Studying your own culture
3. Learn about other cultures
4. All of the above

Correct answer: All of the above

Q5. It refers to the behavioral characteristic, typical of a group, it can be defined as all the ways of life including arts, beliefs and institutions of a population that are passed down from generation to generation. (1 marks)

Match this statement with one of the following concepts:

1. Culture
2. Communication
3. Social lag
4. Norms

Correct answer: Culture

Q6. They maintain friendly, pleasant relations with you, regardless, whether you agree with them or not. Good communicators command your respond and goodwill. You are willing to work with them again, despite their differences. (1 marks)

Match the above statement with one of the followings:

1. Precision
2. Credibility
3. Control
4. Congeniality

Correct answer: Congeniality

Q7. Intensity (loud/soft); pitch height (high/low) represent which one of the followings: (1 marks)

1. Vocal characterizers
2. Vocal Qualifiers
3. Vocal Segregates
4. Vocal barriers

Correct answer: Vocal Qualifiers

Q8. Message (1 marks)

Communicator · Audience · As “sender” · Noise · as “receiver”

This model represents which theory of communication?

1. Social environment theory

General theory

1. Rhetorical theory
2. Electronic theory

Correct answer: Electronic theory

Q9. Which one of the subjects is not the part of communication? (1 marks)

1. Semantics (the study of word choice)
2. Linguistics (the study of language)
3. Rhetoric (the study of writing and speaking effectively)
4. Geology

Correct answer: Geology

Q10. Selecting some details and omitting others is a process called: (1 marks)

1. Abstracting
2. Extracting
3. Attracting
4. Fascinating

Correct answer: Abstracting

Q11. What is the main idea that you wish to communicate? (1 marks)

1. Message
2. Medium
3. Context
4. Feedback

Correct answer: Message

Q12. While sending the message, you are__________ (1 marks)

1. decoder
2. encoder
3. decoder and encoder
4. initiater

Correct answer: encoder

Q13. Recommendation letter provides: (1 marks)

1. Suggestion
2. Information
3. Advice
4. Material information

Correct answer: Suggestion

Q14. When the company thinks your audience will be interested in what you have to say or willing to cooperate, it usually opts for: (1 marks)

1. Indirect approach
2. Direct approach
3. Neutral approach
4. Modern approach

Correct answer: Direct approach