ENG301 Final Term Solved Mega File Set 2

ENG301 FINAL TERM SOLVED PAPERS MEGA FILE

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Q1. ( Marks: 1 )

Even the salutation and the complementary close have no punctuation in:

1. Open punctuation
2. Standard punctuation
3. Close punctuation
4. Long punctuation

Correct answer: Open punctuation

Q2. ( Marks: 1 )

What is CD-Rom database?

1. It is used to put information in a form that is easy to digest

It is used to play computer disk It is a tool used during the high level meetings It is a tool to download songs

Q3. ( Marks: 1 )

A message of congratulation or commendation is much like the message of:

1. Condolence
2. Appreciation
3. Refusal
4. Acceptance

Correct answer: Appreciation

Q4. ( Marks: 1 )

A letter that completes a valid contract between a buyer and a seller is called:

An order letter

1. An acknowledgement letter page 84

An inquiry letter A sales letter

Q5. ( Marks: 1 )

Unsolicited letters are written on ADIA plan which is ----------- step approach.

five

1. two
2. four 161 page
3. one

Correct answer: four 161 page

Q6. ( Marks: 1 )

------------------ reports are usually short messages with natural, casual use of language.

1. Conference
2. Periodic
3. Informal page 124
4. Formal

Correct answer: Informal page 124

Q7. ( Marks: 1 )

------------is often used when sending information to a reader outside your organization.

1. Letter page 127

Memo

1. Minutes
2. Application

Q8. ( Marks: 1 )

For a good communicator, it is important to predict how the customer will respond and this aspect is called:

1. Perception
2. Perfection
3. Personality
4. Practice

Correct answer: Perception

: Perception: They are able to predict how you will receive their message

Q9. ( Marks: 1 )

There are ----------------- negotiation strategies.

Two

1. Three