- Type
- Final term past paper
- Course
- MCM301 Communication skills
- Size
- PDF 4.6 MB
- Updated
- 23 Oct 2026
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Text from pages 1, 2, 3 of 14. Download the file for all 14 pages.
Q1. Which one of the following information is true about bar charts, simple column charts and multi-column charts?
Correct answer: Can be used to illustrate varied values
Q2. Which of the following method is generally preferred when presenting positive or good-news information?
Correct answer: Direct method
Q3. In written communication active verbs help make sentences more:
Correct answer: Concise
Q4. All of the following are the elements of effective written communication, EXCEPT:
Correct answer: Cleanliness
Q5. The purpose of your message will determine:
Correct answer: How much you need to know about your reader.
Q6. Visual aids perform which of the following functions?
Correct answer: All of the given options
Q7. Effective writers visualize the ___________ before starting to write.
Correct answer: Reader
Q8. Which of the following can help the presenter to avoid a computer catastrophe?
Correct answer: Have a contingency plan and back-up technical support available
Q9. Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Correct answer: Courtesy
Q10. All of the following are considered as some basic truths about human nature that help us humanize our business messages, EXCEPT:
Correct answer: People are perfect
Q1. The direct method is adopted at organising stage of effective business writing for which of the following purposes?
Correct answer: Communicating a negative message or bad-news
Q2. Which of the following method is generally preferred when presenting positive or good-news information?
Correct answer: Direct method
Q3. All of the following guidelines play an important part to make your writing concrete, EXCEPT:
Correct answer: Use passive verbs.
Q4. Which of the following method of outlining speech is generally preferred for negative news messages?
Correct answer: Indirect method
Q5. All of the following steps are found in the planning stage of business writing; Except
Correct answer: Proofreading
Q6. Diagrams are excellent for conveying all of the following; Except
Correct answer: Information about audience
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