MCM301 Final Term Past Paper 2006

FINALTERM EXAMINATION

SPRING 2006 MCM301 - COMMUNICATION SKILLS (Session - 1 ) Marks: 60 Time: 120min

Student Name:

Center Name/Code:

Exam Date: Saturday, August 19, 2006

INSTRUCTIONS:

ƒ All questions are compulsory. ƒ This exam consists of 15 Multiple Choice Questions (MCQ’s), 5 Fill in the Blanks Questions, 5 True / False Questions, 5 Short questions and 2 Descriptive questions. ƒ For each MCQ, read the choices available and select the choice which you consider is the correct

ƒ You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper of the test.

ƒ Remember not to spend too much time on any one MCQ. Since all MCQ’s carry equal marks, it is important to manage your time and response to test questions effectively.

ƒ Failure to comply with the Supervisor’s directions will result in your test being cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.

Question Question Marks Question Marks Question Marks

Q1. Most of our greatest needs are satisfied through (1 marks)

Promotion.

Critical thinking.

Speaking.

Q2. When sensing nonverbal communication, the listener can determine happiness, fear, and sadness primarily from ______. (1 marks)

body movement

gestures

attire

eyes and face

Q3. The lack of a shared common language probably would influence what element of a communication transaction most directly? (1 marks)

channel

encoding/decoding

source

receiver

Q4. Most of us do our worst listening when (1 marks)

We are in highly charged, unemotional situations.

We are in highly charged, emotional situations.

We are energetic and enthusiastic.

None of the given options.

Q5. In every organization, workers receive and send information daily. The flow of this information should be ____________. (1 marks)

upward and downward

downward only

upward only