MCM301 Final Term Quiz 4 File 2 17 July 2023 by Miss Mehwish

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Q1. In a direct request letter, the request can be presented in:

1. Closing paragraph
2. Closing sentence
3. Middle paragraph
4. First sentence

Correct option: d) First sentence

Q2. Bpc is an abbreviation of which of the following?

1. Blind pasted copy
2. Blind pasted copy
3. Blind person copy
4. Blind photo copy

Correct option: a) Blind pasted copy

Q3. All of the following are achieved by adopting an audience-centered tone in a disappointing news message, EXCEPT:

1. Understanding that, under the circumstances, your decision was fair and reasonable
2. Accepting that your disappointing news represents a firm decision
3. Destroying the receiver’s pride
4. Remaining well disposed toward your business

Correct option: c) Destroying the receiver’s pride

Q4. In routine requests, it is advised to use the direct approach, which means:

1. Placing the main idea in the middle
2. Placing the main idea anywhere according to the writer’s choice
3. Placing the main idea in the end
4. Placing the main idea in the opening

Correct option: d) Placing the main idea in the opening

Q5. The direct method is adopted at the organizing stage of effective business writing for which of the following purposes?

1. Presenting evidence
2. Conveying facts
3. Presenting a general statement
4. Communicating a negative message or bad news

Correct option: d) Communicating a negative message or bad news

Q6. Which one of the following is the most appropriate sequence for effective writing?

1. Planning > drafting > organizing > editing > proofreading
2. Planning > drafting > editing > organizing > proofreading
3. Planning > organizing > drafting > proofreading > editing
4. Planning > organizing > drafting > editing > proofreading

Correct option: D) Planning > organizing > drafting > editing > proofreading Planning > organizing > drafting > editing > proofreading

Q7. Which one of the following options refers to complimentary close?

1. Confidential
2. Yours sincerely
3. Head, Communication Dept.
4. Dear Sir/Madam

Correct option: b) Yours sincerely

Q8. All of the following are different types of Buffer EXCEPT:

1. Fairness
2. Bad news
3. Cooperation
4. Agreement

Correct option: d) Agreement

Q9. The direct plan can be used for which one of the following?

1. None of the given options
2. Request refusals
3. Sales messages
4. Claims

Correct option: c) Sales messages

Q10. While determining the order of the topics, one should review the outline, keeping all of the following questions in mind, EXCEPT:

1. Are related topics properly shuffled?