MCM301 Midterm Past Paper 1 Unsolved

MCM301 - Communication Skills

Q1. Which of the following channel of communication is used when we wish to have full control over receiver’s concentration? (1 marks)

1. Person-to-person
2. Telephone
3. E-mail
4. Instant messages

Q2. Which of the following is the process of thinking and picking up words or nonverbal elements to send a deliberate message? (1 marks)

1. Encoding
2. Channelising
3. Receiving
4. Decoding

Q3. A student gave a startled look when the teacher said "we’ll have a surprise quiz today." What do we call to such response of the student to the teacher's message? (1 marks)

1. Feedback
2. Encoding
3. Noise
4. Decoding

Q4. How many components do self-concept has? (1 marks)

1. Two
2. Five
3. Four
4. Three

Q5. How many levels communication can be divided in? (1 marks)

1. Six
2. Five
3. Four
4. Three

Q6. What are the components of self concept? (1 marks)

1. Self-image and self-esteem
2. Self image and selflessness
3. Self esteem and self reflection
4. Self image and selfishness

Q7. Which of the following is/are an example(s) of interpersonal communication? (1 marks)

1. Conversations
2. Dialogues
3. Small group discussions
4. All of the given options

Q8. Which is less likely to generate defensiveness? (1 marks)

1. Being expressive
2. Being focused on solving problems and not controlling others
3. Demonstrating an attitude of equality
4. Being honest

Q9. Which one of the following statement defines situational context of interpersonal communication? (1 marks)

1. It concerns your reactions to the other person.
2. It deals with the psycho-social "where" you are communicating.
3. It is who you are and what you bring to interaction.
4. It deals with the physical "where" you are communicating.

Q10. Which one of the following is an interpersonal need to develop relationships with people? (1 marks)

1. Inclusion
2. Control
3. Affection
4. Power

Q11. Farhan talking with his friend on telephone is an example of which type of communication? (1 marks)

1. Mediated communication
2. Mass communication
3. Interpersonal communication
4. Intrapersonal communication

Q12. Which of the following is a form of communication in which messages are sent to large, public, dissimilar, anonymous, distant audiences using some intermediate instrument of transfer? (1 marks)

1. Mediated communication
2. Mass communication
3. Interpersonal communication
4. Group communication

Q13. The imprecise way people use the word “communication” has given rise to a/some misconception/s, which is/are: (1 marks)

1. Communication solves all problems
2. Communication breakdowns
3. Meanings are in words
4. All of the given options

Q14. What is the one most common mistake that we make as communicators? (1 marks)

1. To assume that the meaning we attach to a word will be the meaning everyone else attaches to the word.
2. To assume that communication cannot solve all problems.
3. To assume that effective communication can benefit organizations.
4. To assume that effective communication skills make a significant contribution to organizational cost reduction.

Q15. The degree to which you and others share common meanings for words will depend on: (1 marks)

1. The extent to which you share common backgrounds and experiences
2. The diversity of your backgrounds
3. The extent to which you share common approaches
4. None of the given options

Q16. Which of the following is a process of sending back to the speaker what you as a listener think the speaker meant, both in content and in feelings? (1 marks)

1. Empathic listening
2. Critical listening
3. Active listening
4. Preferential listening