MCM301 Midterm Past Paper Dec 2015

All of the following are the purposes of introduction except T Getting the audience’s attention T Introducing your thesis T Establishing your rapport or credibility with the audience P Avoid to the audience

All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?

T Resistance to change T Resentment of the presenter T Repetition of behavior that is successful for the detractor P Reappearance of the presenter

At what point does an introduction begin?

P It begins the moment you address the audience. T It begins at the middle of your speech. T It begins at any moment during your speech.

Q&A is an abbreviation of which of the following?

T Quest and availability P Question and answer T Question and anticipation T Query and audience

A presenter can prepare effective responses by which of the following?

T Anticipating T Answering T Revising P

An effective presenter uses pitch changes to indicate a change in the message. At the end of a sentence, raising the pitch signifies which of the following? P A question T Statement T Speech T Confess

Visual aids perform which of the following functions?

T Emphasizing important points T Illustrating how things work T Illustrating how things related to one another P Where does immediacy come from during a presentation? T Looking at your notes (not much sure) T Standing T Dressing with authority P Making eye contact

How can the credibility of a presenter be increased?

T Being well dressed and well groomed T Complimenting the audience P Demonstrating your sincerity

10 A speech designed to change or reinforce the audience’s beliefs or actions. This is an example of: T Informative speech T Ceremonial speech P Persuasive speech

11 Which of the following option of anticipating part of speech can reveal questions and concerns that may be raised during presentation?

T Previous experience T Common concerns P Planning T Input from associates

12 Which of the following refers to the degree of highness or lowness of a sound?

P Pitch T Speed T Volume T Rate

13 Business associates can be a helpful source for: P Identifying probable questions and objections T Can reveal questions and concerns T It is helpful to recall the questions

14 A presenter who consistently speaks at a rapid rate may be perceived as: T To be nervous T Impatient T Hurried P

Immediacy

Direct and instant involvement. 15 All of the following steps are found in the planning stage of business writing, EXCEPT: T Determine your purpose T Consider your reader T Choose your idea P Proofreading

16 Which of the following is NOT the stage of effective business writing?

T Planing Stage T Drafting Stage T Organizing Stage P Theater Stage

17 Which of the following is the most appropriate opening for an invitation to a fund-raising event?

T Explain the purpose of the event. (I think) P Give details of the event. T Extend the invitation T Remind the recipient to bring a checkbook

18 Which of the following are central features of a group?

P Interaction T Mutual influence T Interdependence

19 Letters of invitation include: T Speaking invitations T Informal social invitation T Formal social invitations P

20 The direct plan can be used for which one of the following? Answer Pls!

T Sales messages T Request refusals T Claims T None of the given options (I think)

21 Which of the following type of letter is used to request general information rather than answers to specific questions?

T Driect Request P Indirect request (Indirect – Inquiry Letters) T Claim T Order