MCM301 Midterm Notes 2018

Spring 2016 Which type of communication occupies the most amount of time. T Writing

P Listining T Reading

Film, direct mail campaign, pamphlet, brochure, etc are the modes of:

P

T None of the above

What is involved in communication process?

P Idea - encoding - channel - decoding - feedback T idea - information - channel - receiver T Information - channel - receiver T Sender - receiver - channel

Each morning Amna decides how to dress? what to eat? where to go? etc. This refers to which of the following level of communication?

P Intrapersonal Communication

What does limited eye contact signal?

T Control P Dishonesty T Intimidation T Playfulness

In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it shows disrespect. What does this example depict? T The interpretation of body language is universal P The interpretation of body language is not universal T The interpretation of body language is same worldwide T The interpretation of body language is global.

What do the clothes we wear communicate?

P Status T Rejection T Boredom Spring 2016 Which of the following is/are example(s) of interpersonal exchange? T Conversation

T Small group discussion P

Which of the following is NOT a form of nonverbal communication?

P A radio interview

10 Letters, reports, stockholder reports, proposals, stockholder meetings, telephone conversations, and conferences are types of media used by an organization to communicate?

T Internally P Externally T Personally T None of the above options

11 All of the following are the levels of listening except?

T Active Listening T Protective Listening T Partial Listening P Critical Listening

12 Probing is?

T Attempting to explain what the sender’s statement means. P Attempting to gain additional information, continue the discussion, or clarify a point T Attempting to evaluate the credibility of the sender T Making a judgement about the worth of sender’s statement

13 Select which of the following is example for paralanguage?

T Tone of voice T Body language T Hand gestures P All of the above three

14 Which one of the following is an interpersonal need to excercise leadership and prove one’s abilities?

P Control

T Power Spring 2016 15 Select the correct type of communication which occurs when two or a few people talk face to face? P Interpersonal Communication T Intrapersonal Communication

16 What is the average speaker’s rate per minute?

P 100 to 150 words per minute

17 Listener can comprehend ............... rate per minute?

P 400 to 500 words per minute

18 The word ‘Communicatio’n is derived from the Latin word ‘Communico’ which means P To Share T To respond T To give T To tell

19 All of the following are the levels of communication EXCEPT T Intrapersonal Communication

T Mediated Communicaiton P Frame Communication

20 How many components do self-concept has?

P Two ( self-image, and self-esteem) T Five T Four T Three

21 The process by which individuals resolve issues in an informal or formal atmosphere, or when issues are resolved as part of the ongoing interactions between individuals is known as P Conflict resolution T Conflict prevention T Efective communication T Communication breakdown

22 Which of the following are the factors involved in nonverbal communication? T Appearance, facial expressions T Eye contrast, gestures, touch T Posture, voice, silence, time, and space P