MGT211 Quiz 19 May 2026

VU QUIZ REPORT

Subject: MGT211

Quiz Completed: 19/05/2026, 23:12:05 Total Questions: 10

Which motivation theory is based on five hierarchical levels?

1. Maslow’s Hierarchy
2. Theory X and Y
3. Herzberg’s Theory
4. McClelland’s Theory

Correct answer: Maslow’s Hierarchy

What makes human skills essential at all levels of management?

1. They replace technical skills
2. They reduce the need for supervision
3. They enable conflict resolution
4. They help with product design

Correct answer: They enable conflict resolution

A top executive maps how different departments impact each other and the external market. What skill is being used?

1. Technical
2. Conceptual
3. Human
4. Interpersonal

Correct answer: Conceptual

A company launching a new mobile app conducts market research and creates a campaign. Which function is at work?

1. Marketing
2. HR
3. Finance
4. Sales

Correct answer: Marketing

How does the marketing function support customer service?

1. By customer-centric communication
2. By handling returns
3. By reducing queries
4. By setting pricing policies

Correct answer: By customer-centric communication

Which function is responsible for budgeting and tax compliance?

1. IT
2. Finance
3. R&D
4. HR

Correct answer: Finance

What does Herzberg’s Two-Factor Theory suggest?

1. Hygiene factors and motivators influence satisfaction differently
2. Recognition prevents dissatisfaction
3. Safety is the highest need
4. Money is the only motivator

Correct answer: Hygiene factors and motivators influence satisfaction differently

If three friends want to start a bakery and share profits and decisions, they should form a: A. Sole Proprietorship B. Franchise

C. Partnership

D. Company

What was the key conclusion of the Hawthorne Studies?

1. Good lighting improves productivity
2. Social recognition boosts performance
3. Physical conditions always improve output
4. Workers are only motivated by wages

Correct answer: Social recognition boosts performance

Which form of business has joint and several liability?

1. Cooperative
2. Partnership
3. Franchise
4. Public Company

Correct answer: Partnership