- Type
- Midterm past paper
- Course
- MGT502 Organizational Behaviour
- Size
- PDF 1.5 MB
- Updated
- 23 Oct 2026
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MGT502 Important 565 MCQ’s Collected By Askari Team…. 100% Sure Solved…
Q1. Which of the following is not one of the nine basic abilities involved in the performance of
physical tasks?
Correct answer: speed
E) trunk strength
Q2. Which of the following generalizations about organizational structures and employee performance and satisfaction is most accurate?
Correct answer: No evidence supports a relationship between span of control and employee performance.
productivity. D) Employees dislike routine work that makes minimal intellectual demands. E) Large spans of control provide more distant supervision, thereby increasing employee productivity.
Q3. One of the questions you tell the trainees to ask is, “To what degree are tasks subdivided into
separate jobs?” This question addresses the issue of . A) formalization
B) work specialization
C) span of control D) chain of command
Q4. .... is addressed by asking the question “On what basis are jobs grouped together?”
Correct answer: Departmentalization
Q5. Your trainees are given a case study concerning a local manufacturing firm called Acme Products. In assessing Acme’s organizational structure, your trainees notice that all of the company’s decisions are made by top management, with little or no input from lower-level
personnel. The trainees most likely identify Acme as a(n) organization.
A) decentralized B) highly formalized C) aggressively managed
D) highly centralized
E) informally structured
Q6. The Acme Products case study notes that the senior management at Acme is concerned because the company takes so long to bring new products to market. Which of the following approaches would your trainees identify as most likely to help resolve this problem?
Correct answer: decreased work specialization
E) reduced diversity within the company’s work force
Q7. You instruct the trainees to ask about the degree of rules and regulations that direct employees
and managers. You want to help them understand the .... A) chain of command
B) degree of formalization
C) span of control D) degree of departmentalization E) idea of matrix restructuring
Q8. You have divided the jobs performed by your department through work specialization and are now trying to decide how to best group these jobs to improve efficiency and customer service. You are considering whether to group activities by
function, product, process, geography, or customer.
You have decided that since you are a novice at departmentalization, you will go with the most popular method. You will probably choose....
A) function
B) product C) process D) customer E) matrix
Q9. Your company decides to establish southern, Midwestern, western, and eastern zones of operation. Based on this expansion, you decide to implement ...departmentalization.
Correct answer: geography
E) matrix
Q10. Your products fall into several categories with very different production methods for each category. Because of this, you might consider departmentalizing by .
Correct answer: process
E) matrix
Q11. You discover that your market is clearly divided between very different types of clients, with different support needs. To respond to this market diversity, you will probably choose to departmentalize by ....
Correct answer: customer
E) matrix
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