MGT510 Midterm MCQs by Miss Mehwish
- Type
- Midterm past paper
- Course
- MGT510 Total Quality Management (alt. code=MGMT510)
- Size
- PDF 1 MB
- Updated
- 23 Oct 2026
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Q1. Which one of the following was the primary concern during statistical quality control era?
o
o
Control ✅
o
Q2. Assignable causes arise from which of the following sources?
o Inherent sources
o
Internal sources ✅
o External sources
o
- Which of the following are generally easy to detect using statistical methods, and it is usually
economical to remove them?
o
Assignable causes ✅
o Special causes
o Common causes
o Implicit causes
Q4. What is the relationship between Ishikawa and Deming?
o Nephew and uncle o Grandson and grandfather
o Son and father
o
Student and teacher ✅
- Variation due to special causes can be identified through the use of which of the following
options?
o
Control charts ✅
o SIPOC diagram
o Fishbone diagram
o Pareto analysis
- Which of the following factors has negligible impact on the product performance and can be
ignored?
o
o Noise
o Cost ✅
- SIPOC diagram is typically used at the __. of the Six Sigma DMAIC process.
o Control phase
o Measure phase
o
Define phase ✅
o Analyze phase
Q8. "Conformance to specification" refers to which of the following definitions of quality?
o
Product based ✅
o Manufacturing based
o Value based
9. Which of the following aspects of the overall management function determines and
implements the quality policy?
o
o Quality Control
o
Quality Management ✅
o Quality Policy
Q10. What is necessary for a system to be effective?
o The components of any system should not be organized for the system
o
The components of any system must work together for the system ✅
o The components of any system should provide disruption for the system
o The components of any system must not work together for the system
Q1. Which of the following is not included in Juran's ten steps to quality improvement?
o Report progress
o
o
o
Monthly improvement of the system ✔
- Who must understand the processes that cross-functional boundaries align these processes
toward a common vision or goal, and optimize their interactions?
o
Manager ✔
o Employee
o Operator
o Lineman
- According to Deming, don't blame the people for any ambiguity it is the ____ which cause the
problem.
o Company
o Product
o
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