MGT613 Midterm 20 Past Papers

Honey G · Paper No. 01 · MIDTERM EXAMINATION · Spring 2009

MGT613- Production / Operations Management Solved By Honey G <abdulhaiee2004 >

Q1. The management of systems or processes that creates goods and provides services

is known as:

1. Operation Management
2. Operation/production Management
3. Operation/Research Management
4. Production/Research Management

Correct answer: Operation Management

Ref: Operations Management (The management of systems or processes that create goods and/or provide services) (Handouts Page No. 03)

Q2. Which one of the following forms of productivity has units of output per shift?

1. Capital
2. Energy
3. Labor
4. Machine

Correct answer: Labor

Ref: Labor Productivity:

•  Units of output per labor hour
•  Units of output per shift
•  Value-added per labor hour

Q3. Which one of the following forms of productivity is expressed as dollar value of output per kilowatt hour?

1. Machine
2. Capital
3. Energy
4. Labor

Correct answer: Energy

Ref: Energy Productivity:

•  Units of output per kilowatt-hour
•  Rupee value of output per kilowatt-hour

Q4. What would be the productivity if a machine produced 50 units in 3 hours?

Honey G

1. 0.066 units per hr
2. 16.66 units per hr
3. 6.766 units per hr
4. 60.66 units per hr

Correct answer: 16.66 units per hr

Ref: Productivity is a measure of the effective use of resources, usually expressed as the ratio of output to input .Also called Efficiency at times Productivity = Units Produced / Hours

Productivity = 50 / 3 = 16.66 per hour

Q5. Which of the following functions of an organization consists of all activities

directly related to production of a good or service?

1. Operations
2. Marketing
3. Accounting
4. Finance

Correct answer: Operations

Ref: The Operations function consists of all activities that are directly related to production of a good or service. (Handouts Page No. 7)

Q6. Which of the following is NOT a decision to be made by operations managers?

1. How much capacity is required to balance demand?
2. What should be the location and layout of a facility?
3. How to improve operational efficiency?
4. Which market areas to manufacture the products for?

Correct answer: Which market areas to manufacture the products for?

Ref:

l (See the Question No. 08)

Q7. All of the following are the decision areas of an operations manager EXCEPT:

1. Financial reporting
2. Inventory management
3. Scheduling tasks
4. Supply chain management

Correct answer: Financial reporting

Ref: Major operations decisions areas include inventory, capacity, quality, scheduling, process type, technology, location, layout, and

supply

chain

management.

Operations-Management-1.htm

Q8. Organizational strategies relate to which of the following sets of factors?

1. Survival, profitability, growth rate and market share

Honey G

1. Profitability, survival, leads times and target market
2. Quality, operating resources, growth rate and market share
3. Scheduling, profitability, lead times and survival

Ref: Survival, profitability, Growth rate, market share (Book Page/Slide No. 13)

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Q9. Which of the following statements describes an order-qualifier characteristic?

1. A competitive dimension used to make final decision among competitors
2. A factor which directly and significantly contribute to winning business
3. A factor which increases the profitability of the organization
4. A factor perceived as a minimum standard as a potential for purchase

Correct answer: A factor perceived as a minimum standard as a potential for purchase

Ref: Order qualifiers are those significant characteristics that service customers perceive as minimum standards of acceptability to be considered as a potential purchase while order winners (Handouts Page No. 15)

Q10. To make operations strategy effective it should be:

1. Independent of the organization’s strategy
2. Consistent with the organization’s strategy
3. Developed by a first line manager
4. Independent of time dimension

Correct answer: Consistent with the organization’s strategy

Ref: Operations strategy – The approach, consistent with organization strategy that is used to guide the operations function. We first study strategy design process with example for manufacturing and Services. (Handouts Page No. 14)

Q11. Which one of the following correctly explains the qualitative forecasting technique?

1. It consists mainly of numerical descriptions and defies subjective inputs
2. It consists mainly of subjective inputs and defies particular numerical
3. It consists mainly of subjective inputs and defies human factor, personal

Correct answer: It consists mainly of subjective inputs and defies human factor, personal