- Type
- Final term past paper
- Course
- ENG301 Business Communication
- Size
- PDF 453 KB
- Updated
- 23 Oct 2026
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Q1. True/False
Hypothesis should be expressed in straight forward term. TRUE
A bad hypothesis is comparative, measurable and false able. FALSE
Any supplemental defination is necessary to explain the hypothesis should be offered. TRUE
Q2. Enlist three ways to send an order acknowledgment.
Acknowledging an order is a profitable practice. An order acknowledgment does several important functions. A letter acknowledging an order provides an excellent opportunity to resell your product and your organization. Some organizations think such replies unnecessary. However, orders may not be a matter of routine for the buyer. The acknowledgment completes a valid contract between buyer and seller.
An acknowledgment should always be sent promptly. An acknowledgement is usually sent as a formal reply in the form of
- A postal card
- An acknowledgment form
- A duplicate invoice
- An individual letter
Q3. What should be the body language of a presenter during oral presentation?
Body Language
Stand rather than sit when you are delivering your presentation and try to be aware of any repetitive hand gestures or awkward mannerisms that might irritate your audience.
Q4. 1. The central purpose of information reports is to inform and summarize information.
TRUE
- Conference report show progress, accomplishment or activity over time or at a given stage of major assignment. TRUE
- Analytical reports are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. False
- Periodic reports are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. TRUE
Q5. Explain CS of credits?
Evaluating the Credit Information
Traditionally, the following three Cs of credit form the basis for extending credit privileges:
- Character: It refers to a sense for honesty and ethical dealings with others. It means meeting obligations and is demonstrated by willingness to pay.
- Capacity: It is the ability to pay. It is evidenced by income or potential income.
- Capital: It refers to tangible assets in relation to debts. Capital also determines the ability to pay if the debtor does not pay willingly.
Q6. Choose the right option.
- Market gives information about market report. (social/ Media/Market)
- Market Reports help people guess the future movements of price. (Market reports/ sales report)
- Your cheque for Rs.25000/- arrived yesterday. Thank you shows appreciation. (fairness/appreciation)
- We both know how hard it is to make a profit in this industry. It shows the agreement. (appreciation/agreement)
Q7. What should be the style and format of a good resume?
A Good Resume
A good resume is a flexible and can be customized for various situations and employers.
- think in term of result (2) know how to get things done (3) are well rounded,(4)
show signs of progress(5) have personal standards of excellence(6) are flexible and willing to try new things(7) possess strong communication skills.
Or
A good resume should have a professional and clean style, with clear headings and sections. It should be easy to read and follow a consistent format throughout. Use a legible font, such as Arial or Times New Roman, and maintain a font size of 10-12 points. Organize your resume with sections like contact information, summary or objective statement, work experience, education, skills, and any additional relevant sections. Use bullet points to highlight your achievements and responsibilities in each job or educational experience. Keep it concise and limit your resume to one or two pages.
Q8. Identify five components of report from the given components?
Date, Appendix, inside adress, Index, Body, Compliment close.
Answer
Except compliment close, all are the components of report.
(1) Date (2) Appendix (3) Inside address (4) Index (5) Body
Q9. 1. The reference section may include information about the message composer, the typist, and sometimes word processing data. TRUE
- Although negotiation has a specific purpose – to reach agreement – it does not always achieve this aim. TRUE
- In lose-lose strategy the initiator is dissatisfied and the other is satisfied. FALSE
- In self-exposing People wish to be Centre of attention, demand this attention by speaking loudly, and speak over other use attention seeking body movement or by ignoring feedback and other‘s view. TRUE
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