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ENG301 Final Term Quiz

Business Communication PDF 161 KBUpdated 23 Oct 2026
Final term past paper ENG301 Final Term Quiz PDF 161 KB
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Final term past paper
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ENG301 Business Communication
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PDF 161 KB
Updated
23 Oct 2026
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  1. If they refuse, or are unable to do this, conflict will arise because processes that are
  2. Use your communication skills to present your ideas without producing conflict.

3. In Withdrawal negotiation method both parties are dissatisfied

  1. Rehearsal helps in overcoming anxiety and depression in oral presentation. (True statement)
  2. Good negotiator’s verbal and nonverbal communication is open, confident and oriented to the needs and concerns of both parties. (True statement)
  3. SUCCESSFUL NEGOTIATION Use empathy appropriately because they can see the situation from others’ points of view.
  4. Put them in the other person’s position to show them that they fully understand their needs and concerns are characteristics of Successful negotiation.
  5. Positive regard for yourself and the others involved will communicate your warmth and acceptance of them. (True statement)
  6. In Win-win strategy, both parties are satisfied with the settlement negotiated, it aims to meet the needs of both parties.
  7. In win-lose strategy the party who initiates the conflict being satisfied and the other dissatisfied. This strategy focuses on the initiator’s problem to the exclusion of the other‘s.
  8. Lose-lose strategies result from a situation in which both parties are unable to collaborate, or unaware of the opportunity to do so. Both parties walk away from the negotiation dissatisfied.
  9. People ideal negotiators, want information and feedback from others for self- actualization.

13. Use your communication skills to present your ideas without producing conflict

  1. If they refuse, or are unable to do this, conflict will arise because processes that are

15. Relavent information should be given in the negotiation. (True statement)

  1. One of the conditions of external validity of a research area is that it should provide the evidence for the achievable stated goal
  2. Readers are not allowed to cross-reference in global formats (APA, MLA). (false statement)
  3. In thesis writing, it is a poor practice to cite form research literature to support your study. (False statement)
  4. the BATNA and WATNA, you are exploring the alternatives available if negotiation is not possible.
  5. In the negotiating process, the parties involved may choose one of five different negotiation methods
  6. Negotiation based on empathy for the other party establishes a climate where both parties can communicate easily.
  7. In active listening an active listener has empathy with the speaker: that shows that you understand the issue from other persons’ point of view. Feedback is the connecting continuing or completing link.

23. Cognition is not a negotiation method

  1. You should clearly state the problem that your thesis is going to address.
  2. Negotiation based on empathy for the other party establishes a climate where both parties can communicate easily.

26. Try to be creative while thinking about Thesis writing

  1. The hypothesis is the central question being researched.

28. Reward power is exerted by someone who has control over resource desire

by others. Such as person can influence and manipulate behavior.

  1. In this strategy, both parties are satisfied with the settlement negotiated, it aims to meet the needs of both parties,
  2. The word research is used in different field in different senses.
  3. Preparation is not a cause of listening pitfalls.
  4. Assumed power is not include in five types of workplace power.
  5. The "thinking about it stage" is when you are finally faced with the reality of completing your degree.
  6. RAW DATA should appear as an appendix at the end of your thesis.
  7. Minimal and brief responses let speaker know you are listening and encourage them to talk.
  8. One should aim high and be realistic in setting one's goal in the process of research.
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