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ENG301 Midterm MCQs 2025

Business Communication PDF 4.6 MBUpdated 23 Oct 2026
Midterm past paper ENG301 Midterm MCQs 2025 PDF 4.6 MB
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Midterm past paper
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ENG301 Business Communication
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23 Oct 2026
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Text from pages 1, 3, 5 of 14. Download the file for all 14 pages.

Q1. Persons in Latin America and in the Middle East treat time more ------- than do Americans who prefer promptness.

  1. fervently
  2. casually
  3. precisely
  4. exactly

Correct answer: casually

Q2. Which of the following can be defined as “the series of cultural norms for an entire country”?

  1. Individual variables
  2. National variables
  3. Economic variables
  4. Social variables

Correct answer: National variables

Q3. represents the individual cultural variable.

  1. Education
  2. Economics
  3. Politics
  4. Manners

Correct answer: Education

Q4. Which one of the following is NOT the direction of information flow within an organization?

  1. Upward flow
  2. Horizontal flow
  3. Circular flow
  4. Downward flow

Correct answer: Circular flow

Q5. An individual’s behaviour in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

  1. conforms
  2. deviates
  3. irritates
  4. overlaps

Correct answer: deviates

Q6. Mark the following statement as True or False.

Concreteness is saying what you want to say in the

fewest possible words without sacrificing the other C qualities.

A. False

B. True

Q7. Which of the following options is the most concise expression for the sentence ‘Please find attached the list you requested’?

  1. Please find the requested list attached herewith.
  2. Please find the list.
  3. The list is attached.
  4. The list you requested is attached.

Correct answer: The list you requested is attached.

Q8. _________ is closely related to clarity.

  1. Consideration
  2. Clarity
  3. Correctness
  4. Completeness

Correct answer: Correctness

Q1. Cultural intelligence helps us to know cultural:

  1. Rituals
  2. Rules of behaviour
  3. Differences
  4. Similarities

Correct answer: Rules of behaviour

Q2. While communicating, when you are aware not only of the perspective of others but also their feeling, you are applying which principle of communication:

  1. Courtesy
  2. Conciseness
  3. Completeness
  4. Concreteness

Correct answer: Courtesy

Q3. Individual and organizational values:

  1. Lead to negative work attitudes
  2. Always align
  3. Do not always align
  4. Have the same values

Correct answer: Do not always align

Q4. culture is time-precise and its law specifies definite opening and closing hours for business.

  1. American
  2. German
  3. Latin American
  4. Buddhist

Correct answer: German

Q5. Intercultural communication can also be called_____________ communication.

  1. cross-cultural
  2. nationalized
  3. nationwide
  4. worldwide

Correct answer: cross-cultural

Q6. Mark the following statements as True or False.

‘Thank you’ is the example of completeness. A. True

B. False

Q7. In USA culture the people are generally concerned with ________.

  1. working later in a day
  2. Many vacation days
  3. Diversity
  4. Time flexibility

Correct answer: Diversity

Q8. Which of the following is not a compulsory part of a business letter?

  1. Close
  2. Body
  3. Salutation
  4. Attention line

Correct answer: Attention line

Q1. The process of ____________ has six components: sender/encoder, message, medium, receiver/decoder, and feedbacks.

  1. Communication
  2. Context
  3. Message
  4. Feedback

Correct answer: Communication

Q2. Wrong decoding means:

  1. Badly worded message
  2. Message sent to wrong receiver
  3. Message sent by wrong sender
  4. Interpreted meaning is different from intended message

Correct answer: Interpreted meaning is different from intended message

Q3. An example of an external communication is:

  1. A conversation between a manager and assistant
  2. A letter from supplier
  3. A telephone call from area manager to branch manager
  4. A meeting of employees in the purchasing department

Correct answer: A letter from supplier

Q4. The message sent is not always the same as the meaning attached to the message. This is because of;

  1. Wrong medium
  2. Faulty message
  3. Wrong sender
  4. Inaccurate decoding

Correct answer: Inaccurate decoding

Q5. The following is the written records for business:

  1. Business letters
  2. All of the above
  3. Speech
  4. Phone calls

Correct answer: All of the above

Q6. If there is no receiver, there is no:

  1. Message
  2. Communication
  3. Media
  4. Sender

Correct answer: Communication

Q7. In organizations, the flow of communication sometimes slows down because there are too many:

  1. hierarchical levels
  2. managers
  3. departments
  4. channels

Correct answer: hierarchical levels

Q8. “We all participate in a social situation and within that situation each agrees to assume certain role such as compromiser, initiator, etc.” Which theory of communication is referred by the above statement?

  1. Electronic
  2. Social environment
  3. Rhetorical
  4. Cognitive dissonance

Correct answer: Cognitive dissonance

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