- Type
- Midterm past paper
- Course
- ENG301 Business Communication
- Size
- PDF 4.6 MB
- Updated
- 23 Oct 2026
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Q1. Persons in Latin America and in the Middle East treat time more ------- than do Americans who prefer promptness.
Correct answer: casually
Q2. Which of the following can be defined as “the series of cultural norms for an entire country”?
Correct answer: National variables
Q3. represents the individual cultural variable.
Correct answer: Education
Q4. Which one of the following is NOT the direction of information flow within an organization?
Correct answer: Circular flow
Q5. An individual’s behaviour in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.
Correct answer: deviates
Q6. Mark the following statement as True or False.
Concreteness is saying what you want to say in the
fewest possible words without sacrificing the other C qualities.
A. False
B. True
Q7. Which of the following options is the most concise expression for the sentence ‘Please find attached the list you requested’?
Correct answer: The list you requested is attached.
Q8. _________ is closely related to clarity.
Correct answer: Correctness
Q1. Cultural intelligence helps us to know cultural:
Correct answer: Rules of behaviour
Q2. While communicating, when you are aware not only of the perspective of others but also their feeling, you are applying which principle of communication:
Correct answer: Courtesy
Q3. Individual and organizational values:
Correct answer: Do not always align
Q4. culture is time-precise and its law specifies definite opening and closing hours for business.
Correct answer: German
Q5. Intercultural communication can also be called_____________ communication.
Correct answer: cross-cultural
Q6. Mark the following statements as True or False.
‘Thank you’ is the example of completeness. A. True
B. False
Q7. In USA culture the people are generally concerned with ________.
Correct answer: Diversity
Q8. Which of the following is not a compulsory part of a business letter?
Correct answer: Attention line
Q1. The process of ____________ has six components: sender/encoder, message, medium, receiver/decoder, and feedbacks.
Correct answer: Communication
Q2. Wrong decoding means:
Correct answer: Interpreted meaning is different from intended message
Q3. An example of an external communication is:
Correct answer: A letter from supplier
Q4. The message sent is not always the same as the meaning attached to the message. This is because of;
Correct answer: Inaccurate decoding
Q5. The following is the written records for business:
Correct answer: All of the above
Q6. If there is no receiver, there is no:
Correct answer: Communication
Q7. In organizations, the flow of communication sometimes slows down because there are too many:
Correct answer: hierarchical levels
Q8. “We all participate in a social situation and within that situation each agrees to assume certain role such as compromiser, initiator, etc.” Which theory of communication is referred by the above statement?
Correct answer: Cognitive dissonance
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