ENG301 Midterm Past Papers 2010 by Afaaq Shani

MIDTERM EXAMINATION · Spring 2010 · ENG301- Business Communication · Asslam O Aikum · Islamabad

Q1. Memo is the short form of: (1 marks)

1. Mamorandum
2. Memory
3. Memorial
4. Momentom

Correct answer: Mamorandum

Q2. Communication has an ancient foundation and its roots go back to the time of Greeks,this is called: (1 marks)

1. Oral communication
2. Written communication
3. Non-verbal communication
4. Inactive communication

Correct answer: Written communication

Q3. ------------------ machine scans a printed page, converts it to a signal, and transmits it. (1 marks)

1. A Facsimile
2. A Photocopy
3. An Electronic
4. A Printer

Correct answer: A Facsimile

Q4. A message of congratulation or commendation is much like the message of: (1 marks)

1. Condolence
2. Appreciation
3. Refusal
4. Acceptance

Correct answer: Appreciation

Q5. An exchange of information within an organization is called: (1 marks)

1. Internal communication
2. External communication
3. Horizontal communication
4. Vertical communication

Correct answer: Internal communication

Q6. Artifact objects are used in which type of messages? (1 marks)

1. verbal
2. Non-verbal
3. Written
4. Oral and written

Correct answer: Non-verbal

Q7. Vocal characterizers include: (1 marks)

1. Laughing, crying
2. Intensity, pitch
3. Sound, silent pauses
4. Sneeze, tone

Correct answer: Intensity, pitch

Q8. - ------------ are individual cultural variables. (1 marks)

1. Economics, politics
2. Accepted dress, manners
3. Language, social norms
4. Social norms, manners

Correct answer: Accepted dress, manners

Q9. The way you -------------- your message makes it clear whether your reader will respond favorably or unfavorably to the message. (1 marks)

1. begin
2. end
3. write
4. conclude

Correct answer: begin

Q10. Which one is national variable from the followings? (1 marks)

1. Time
2. Space
3. Economics
4. Food

Correct answer: Economics

Q11. What is an order letter? (2 marks)

Answer: An order letter is a contract of selling and purchasing or services. Orders are considered one of the simplest types of direct request. While placing an order, you need not excite your reader’s interest; just state your needs clearly and directly

Q12. Name some national variables mentioned in intercultural communication model. (2 marks)

Answer: Following are some national variables: Education Time Regulation Space Economics Food Politics Accepted Dress

Language

Q13. Name the national and individual cultural variables. (3 marks)

National Variables Individual Cultural Variables

Education Time Regulation Space Economics Food Politics Accepted Dress

Language Decision Making

Q14. Write down the format of Semi Block Form of letter. (3 marks)

Answer: This form is much used in Pakistan. Heading, date, complimentary close and signature sections begin at the horizontal of the page or are placed so that they end near the right-hand margin. First line of each paragraph is indented five to seven spaces. Only closed form of punctuation is used in this form. This letter style is attractive on the page.