ENG301 Midterm Past Papers by Laiba Butt

Q1. effective communication? (1 marks)

1. Define the purpose of the message.
2. Analyze your audience – readers or listeners, outline – organize – your message.
3. Choose the ideas to include, collect all the facts to back up these ideas.
4. All of the above PG 42

Correct answer: All of the above PG 42

Q2. In order to understand verbal and nonverbal communication which of the following things should we do? (1 marks)

1. Accept cultural differences
2. Studying your own culture
3. Learn about other cultures
4. All of the above PG 41

Correct answer: All of the above PG 41

Q3. Which one is the aspect of life styles of the country? (1 marks)

1. Position of the family
2. Social and economic levels PG33
3. Business hours
4. All the above

Correct answer: Social and economic levels PG33

Q4. It is that part of language associated with but not involving the word system. It consists of the voice qualities and vocalizations that affect how something is said rather than what is said. (1 marks)

Select one which is true from the followings.

1. Kinesics behavior
2. Paralanguage PG 16
3. Proximity
4. Artifacts

Correct answer: Paralanguage PG 16

Q5. Which one is not the component of communication process from the followings? (1 marks)

1. Sender/encoder,
2. Message, medium,
3. Receiver/decoder, feedbacks.
4. Audio-visual and technological PG 10

Correct answer: Audio-visual and technological PG 10

Q6. Message (1 marks)

Communicator Audience As “sender” Noise as “receiver” This model represents which theory of communication?

1. Social environment theory
2. General theory
3. Rhetorical theory
4. Electronic theory PG 8

Correct answer: Electronic theory PG 8

Q7. A formal style is characterized by more------------ sentences. (1 marks)

1. simple
2. complex PG 23
3. easy
4. short

Correct answer: complex PG 23

Q8. All seven C’s can be applied to: (1 marks)

1. Oral and written communication
2. Written and non verbal communication
3. Oral and verbal communication
4. Effective business communication PG 21

Correct answer: Effective business communication PG 21

Q9. In which communication expressions are not encoded in words? (1 marks)

1. Non-verbal PG 15
2. Verbal
3. Written
4. Verbal and written

Correct answer: Non-verbal PG 15

Q10. An effective way of maintaining communication with employees is to monitor: (1 marks)

1. Feedback
2. Behaviour
3. Environment of the company
4. Situation

Correct answer: Behaviour

Q11. ---------------- type of flow takes place between peers in organizations in order to solve problems. (1 marks)

1. Horizontal PG 6
2. Downward
3. Upward
4. Circular

Correct answer: Horizontal PG 6

Q12. In refusal letter, at which place do we give explanation of the refusal? (1 marks)

1. Beginning
2. Middle
3. End
4. Between beginning and middle

Correct answer: Middle

Q13. -----------allows several people to use software at the same time to create documents, keep track of projects. (1 marks)

1. Software
2. Groupware PG 61
3. E-mail
4. Network

Correct answer: Groupware PG 61

Q14. A person should follow which one of the the following characteristics while writing an email? (1 marks)

1. Concise, clear and polite PG 59
2. Verbose, rude and harsh
3. Impolite and having negative tone
4. Moderate

Correct answer: Concise, clear and polite PG 59