MGT502 Final Term Past Paper

MGT502 Finalterm Papers…12 Papers Solved.. · By Armaan Makhani · FINALTERM EXAMINATION · Spring 2010 · MGT502- Organizational Behaviour (Session - 4) · Time: 90 min Marks: 69

Q1. ( Marks: 1 )

Which of the following are identified as new managerial functions?

1. Planning and organizing
2. Leading and controlling
3. Directing and monitoring
4. TQM and continuous improvement pg 8

Q2. ( Marks: 1 )

Which of the following is NOT a component of attitude?

1. Cognition
2. Affect
3. Behavior
4. Myths

Three components of an attitude:

• Cognition
• Affect
• Behavior

Q3. ( Marks: 1 )

Why is decision making a perceptual issue?

1. Decision making is generally by consensus
2. Decision making occurs as a reaction to a problem
3. There may be more than one way to solve a problem
4. For a decision, a problem must be perceived to exist

Q4. ( Marks: 1 )

What sort of plan is a company-established benefit plan where employees acquire stock as part of their benefits?

1. MBO program
2. Gain sharing plan
3. Employee stock ownership plan
4. Piece-rate plan

Q5. ( Marks: 1 )

Which of the following is true about virtual teams?

1. There is an absence of verbal cues
2. There is limited social context
3. People collaborate online
4. All of the given options

The three primary factors that differentiate virtual teams

1. The absence of Para-verbal and nonverbal cues. These help clarify communication by providing increased meaning, but aren’t available in online interactions.
2. Limited social context. Virtual teams often suffer from less social rapport and less direct interaction among members.
3. The ability to overcome time and space constraints. Virtual teams allow people to work together who might otherwise never be able to collaborate.

Q6. ( Marks: 1 )

A team in which a significant amount of communication and interaction occurs electronically rather than face to face is referred to as:

1. A research and development team
2. A self-managed work team
3. A problem solving team
4. A virtual team

Q7. ( Marks: 1 )

Which function of communication transmits the data necessary for decision-making?

1. Emotional expression
2. Information pg 94
3. Control
4. Motivation

Q8. ( Marks: 1 )

Which of the following is most likely to affect the building of trust within a relationship?

1. Integrity
2. Loyalty
3. Consistency
4. Openness

Q9. ( Marks: 1 )

The characteristics of inevitability and good judgment in handling situations make up which of the following dimension of trust?

1. Integrity
2. Competence
3. Uniformity
4. Consistency

Integrity (honesty and truthfulness)

• Competence (technical/interpersonal)
• Consistency (reliability, predictability and good judgment in handling situations)
• Loyalty (willingness to protect and save face for a person)
• Openness (willingness to share ideas and information freely)

Q10. ( Marks: 1 )

Formal power can arise out of which of the following?

1. Formal authority
2. Control of information
3. Ability to coerce or reward
4. All of the given options

Q11. ( Marks: 1 )

Jafer comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using which of the following political tactic?

1. Legitimacy
2. Co-optation
3. Coalitions
4. Consultation

Build coalitions

�Form around people inside and outside the organization �Those believed important to person’s position

Q12. ( Marks: 1 )

There are several things that can assist a large organization to decentralize, including:

1. Increasing complexity of the organization
2. Specialization of products/market/technology
3. Adding more senior managers
4. Becoming less formal in design and procedures