MGT502 Final Term Past Paper 18

Q1. Dissatisfaction expressed through active and constructive attempts to improve the conditions is called: (1 marks)

1. Exit
2. Voice
3. Loyalty
4. Neglect

Q2. Relevant personal characteristics affecting perception of the perceiver are: (1 marks)

1. Attitudes
2. Interests
3. Past experiences
4. All of the given options

Q3. Hassan derives a great sense of belongingness, acceptance and friendship from his relationships with his extended family. Which of Maslow’s needs is Hassan fulfilling through these relationships? (1 marks)

1. Self-actualization
2. Esteem
3. Social
4. Physiological

Q4. Which of the following is the most likely explanation for the higher absentee rate of women in the workplace? (1 marks)

1. Women tend to have more illnesses that keep them from work than do men
2. Traditionally, women have had the responsibility of caring for home and family
3. Women tend to be less satisfied with their jobs than men
4. Women tend to work in jobs that have less flexible schedules than men do

Q5. Which of the following is one of the drawbacks of group decision making? (1 marks)

1. More knowledge through pooling of group resources
2. More amount of time is required to make a decision
3. Increased acceptance & commitment due to voice in decisions
4. Greater understanding due to involvement in decision stages

Q6. What result does groupshift have on the decisions a group makes? (1 marks)

1. They are less effective
2. They are generally riskier
3. They are made more quickly
4. They are objectively incorrect

Q7. Sumeera has been working in a packaging company for last ten years. She is the most senior employee of her department that’s why her manager frequently relies on her judgment. Whenever manger goes out of city for work, he put Sumeera in charge because he knows she will handle work efficiently in his absence. What type of trust relationship is this? (1 marks)

1. Reward-based trust
2. Knowledge-based trust
3. Identification-based trust
4. Deterrence-based trust

Q8. Asad and Saad are working in a company. There occurs a conflict between the two due to different views on some decisions. Both are indulging in what type of conflict? (1 marks)

1. Interpersonal Conflict
2. Interorganizational Conflict
3. Intergroup Conflict
4. Person-role Conflict

Q9. A company redesigns the jobs of the workers in accounts receivables, so that instead of simply billing customers, they will also be responsible for following up on non-payment, liaising between customers and the departments billing them, and other related tasks. What term would best be used to describe these changes? (1 marks)

1. Job rotation
2. Job enlargement
3. Job enrichment
4. Job sharing

Q10. A business firm that has extensive international operations in more than one foreign country is an example of________________. (1 marks)

1. 
2. National organization
3. 
4. Multinational organization
5. 
6. Foreign organization
7. 
8. None of the given options

Q11. Which one of the following is NOT an example of regional economic alliances? (1 marks)

1. 
2. European Union
3. 
4. Democratic Union of Hungarians
5. 
6. North American Free Trade Agreement
7. 
8. Caribbean Community

Q12. (1 marks)

1. Measuring performance, providing feedback and conducting progress review is called: 
2. Planning
3. 
4. Developing
5. 
6. Monitoring
7. 
8. Leading

Q13. (1 marks)

1. Setting Goals, establishing and communicating elements and standards is called: 
2. Planning
3. 
4. Developing
5. 
6. Monitoring
7. 
8. Leading

Q14. Sensitivity training is also called: (1 marks)

1. 
2. Laboratory Training
3. 
4. Z- Groups
5. 
6. Focus Groups
7. 
8. None of the given options