MGT502 Final Term Past Paper 2

MGT502- Organizational Behaviour

Marks: 80

Q1. Ali migrated from Pakistan to a foreign country. He is disorientated by the country’s customs and has difficulty in adapting it. He also feels homesickness. What is Ali experiencing? (1 marks)

1. Culture shock
2. Foreign culture
3. Alien culture
4. Adventure

Q2. Mr. Hussain is a salesperson. He remembers the names of his customers easily because he is able to retain and recall past experience. He is able in which of the following dimensions of intellectual ability? (1 marks)

1. Memory
2. Number Aptitude
3. Deductive Reasoning
4. Perceptual speed

Q3. Following a response by the termination or withdrawal of something unpleasant is called----------------. (1 marks)

1. Positive reinforcement
2. Extinction
3. Negative reinforcement
4. Punishment

Q4. Which of the following statement is true regarding “perceiver”? (1 marks)

1. The person making interpretations
2. The person making accurate judgments
3. The person handling problems
4. The person appointed to transmit information

Q5. Which of the following statement best describes “motivation?” (1 marks)

1. Results in a level of efforts put by a group
2. Intensifies an individual’s efforts from others
3. Guides an individual’s efforts towards a goal
4. Meets an individual’s needs, wants and demnands

Q6. Which of the following is likely to decrease as a worker grows older? (1 marks)

1. Productivity
2. Likelihood of quitting
3. Work ethic
4. Absenteeism

Q7. After which stage of a group’s development is there a relatively clear hierarchy of leadership within the group? (1 marks)

1. Norming
2. Storming
3. Development
4. Forming

Q8. Individual decisions are generally preferable to group decisions when which of the following is required? (1 marks)

1. Speed
2. Creativity
3. Acceptance
4. Quality

Q9. If trait theories of leadership are valid, then leaders are _____. (1 marks)

1. Educated
2. Trained
3. Born
4. Authoritarian

Q10. If Ali is apprehensive regarding oral communication, which of the following behaviors is he least likely to display? (1 marks)

1. He prefers to talk on the phone
2. He prefers to send emails
3. He relies on memos or letters
4. He avoids face-to-face communication

Q11. Asad telephones his employee, Usman, to let him know that today’s meeting has been moved to one o’clock. In the communication process, Asad is: (1 marks)

1. The sender
2. The receiver
3. The channel
4. The encoder

Q12. The path-goal theory was developed by ______________. (1 marks)

1. Robert House
2. Fred Fiedler
3. Blake and Mouton
4. Vroom and Yetton

Q13. Sumeera has been working in a packaging company for last ten years. She is the most senior employee of her department that’s why her manager frequently relies on her judgment. Whenever manger goes out of city for work, he put Sumeera in charge because he knows she will handle work efficiently in his absence. What type of trust relationship is this? (1 marks)

1. 
2. Reward-based trust
3. 
4. Knowledge-based trust
5. 
6. Identification-based trust
7. 
8. Deterrence-based trust

Q14. Computer specialist, tax accountants, economists and industrial psychologists possess which of the following power? (1 marks)

1. 
2. Referent
3. 
4. Information
5. 
6. Formal
7. 
8. Expert

Q15. Leaders achieve goals, and power is: (1 marks)

1. 
2. A goal in and of itself
3. 
4. Usually used by poor leaders
5. 
6. A means of achieving goals