MGT502 Midterm MCQs by Muhammad

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Passively and optimistically waiting for conditions to improve, trusting management to do right things is: Loyalty ________ is a generic term that covers a broad range of feelings that people experience. Affect

Positive Mood includes all the following feelings EXCEPT:

Hostility

Characteristics such as age, gender and marital status are known as ______________.

Biographical characteristics

The Big Five Model of Personality contains all of the following dimensions EXCEPT: Introversion According to attribution theory, which of the following is an example of externally caused behavior?

An employee is late because of a flat tire

Old age workers are perceived to be resistant to new ____________

Technology

Suspending an employee for dishonest behavior is an example of which method of shaping behavior? Punishment

Biological Characteristics include the following EXCEPT:

Color

If you are proud of your accomplishments and are confident in your abilities, you have high ________.

Self-esteem

The technique of Total Quality Management (TQM) has been borrowed from:

Japanese

Psychology’s major contributions to the field of organizational behavior have been primarily at which level of analysis?

Individual level

When we rank an individual’s values in order of their __________, we obtain the person’s value system. Intensity A change in behavior that occurs as result of experience is relatively_________. Temporary An area of study that blends concepts from psychology and sociology and focuses on the influence of people on one another is known as: Social Psychology _____ is one's ability to detect and manage emotional cues and information.

Emotional intelligence

Which of the following determinant of human behavior in an organization is studied in organizational behavior?

Individuals

Normally managers of an organization _______. Get things done through other people Which of the following managerial role managers do not perform in an informational role? Negotiator 4Ps Cycle of Continuous Improvement consists of__________ People, products , productivity, and process The differences in various defining personal traits such as age, gender, race marital status, ethnic origin, religion, education, and many secondary qualities is known as: Diversity

The phenomenon of perception tell us that: People interpret the input from their senses to give meaning. Which of the following approach evaluates the organization’s ability to convert skills and resources into goods and services efficiency? The Technical Approach Which of the following is an important moderator of the satisfactionturnover relationship?

Employee’s level of performance

The first stage in the perception process is:

Exposure to stimuli

Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have