MGT504 Final Term Quiz

Q1. Which types of changes are compared in the dual – core approach?

Administrative changes only Technical changes only Both administrative and technical changes

Design and structure of the organization itself, including restructuring, downsizing, teams control systems, information system’s and departmental grouping. Page 109

Q2. A lack of clarity about what will happen in the future is known as

Temporal Predisposition Uncertainty Negation

Q3. Which of the following factors may be very important for the implementation of TQM approach in the organization?

Training of employees for quality enhancement Empowerment of employees for quality enhancement Trust on employees for quality enhancement All of the given options Companies train their workers and then trust them to infuse quality into everything they do. The results of TQM programs can be staggering. Page 101

Q4. Which of the following is not a part of process of ecology change?

Orientation Retention Selection Variation Population ecology model (variation, selection and retention) page 165

Q5. The best way to understand the external environment with reference to an individual organization is to understand which one of the following factors,

Analysis of its domain within external sectors Analyzing of its past success in its marketing effort Analyzing of its competitive advantage Analyzing of its financial returns in the recent years The environment of an organization can be understood by analyzing its domain within external sectors. Page 36

Q6. Which one of the following statements represents the meaning of incremental change?

A change process that takes place slowly and step by step A change takes that take place at once A change that never takes place None of the given options

Q7. With the emergence of modern management principles, boundaries among departments and organizations are becoming

Flexible Complex Inflexible Unmanageable Henri Fayol proposed fourteen principles of management, such as “each subordinate receives orders from only one superior” (unity of command) and “similar activities in an organization should be grouped together under one manager” (unity of direction). These principles formed the foundation for modern management practice and organization design. Page 3

Q8. Which one of the following is simple and stable where organizations can have few departments and mechanistic structure?

High - moderate uncertainty environment High uncertainty environment The low uncertainty environment is simple and stable. Organizations in this environment have few departments and a mechanistic structure. In a low – moderate uncertainty environment, more departments are needed along with more integratingroles to coordinate the departments. Page 41

Q9. Which one of the following is the right definition of the word “innovation in business”?

The use of a new idea in business in a creative manner The use of an idea which has been already used in the market The use of old ideas for reviving in the current market Persistence with current business ideas in the current market

Q10. Which of the following is not a structural dimension?

Centralization Professionalism Hierarchy of authority An organization’s culture

Q11. Boundary – spanning roles link and coordinate an organization with key elements in which one of the following.

Internal environment Consumers Competitors