EDU602 Final Term Solved Papers Set 2

EDU602

ABSTRACT This comprehensive collection of notes is accurately crafted to empower students to excel academically, ensuring they achieve a minimum of 80% marks in their examinations. The content is organized with clarity and precision, focusing on key concepts, critical analyses, and practical applications tailored to the syllabus. These notes serve as a reliable resource for both thorough preparation and last-minute revision. Designed to inspire confidence and mastery, this guide is an essential tool for students striving for academic excellence. Maha Malik Educational Leadership and Management

1. Organizational communication:

Information flow in an organization structured by direction and process to achieve goals.

2. Stress:

A psychological/physiological imbalance caused by the gap between demands and personal capacity.

3. Change:

Alteration in form, structure, or function to improve effectiveness in response to internal or external forces.

4. Visual communication:

Sharing information through signs, symbols, charts, videos, etc.

5. Orientation of action in a team:

Coordinating roles and responsibilities toward team goals through shared decision-making.

6. Maslow's needs (five stages):

i. Physiological ii. Safety iii. Love/Belonging iv. Esteem v. Self-Actualization

7. Role of staffing in educational administration:

Ensures recruitment, training, and placement of qualified personnel to enhance institutional performance.

8. Barriers in communication:

Language, psychological, physiological, physical, attitudinal, and systematic issues that hinder clear communication.

9. Forms of conflict:

Open, latent, false, and no conflict; also categorized as functional/dysfunctional.

10. Job enlargement:

Adding more tasks of the same level to a job to reduce monotony.

11. Communication styles:

Autocratic, democratic, laissez-faire, transactional, servant, etc..

12. Types of conflict:

13. Wheel communication structure:

A centralized network with restricted member communication; efficient for simple tasks.

14. Five stages of team development (Tuckman):

Forming, Storming, Norming, Performing, Adjourning.

15. Organizational culture:

Shared values and beliefs forming behavioral norms in an organization.

16. Forms of communication:

Verbal, non-verbal, written, visual.

17. Coordinating:

Harmonizing activities, roles, and schedules to achieve organizational goals.

18. Extrinsic and intrinsic rewards:

• Extrinsic: External (salary, promotion)
• Intrinsic: Internal (job satisfaction, personal growth)

19. Supervisor responsibilities:

Ensuring work quality and employee development.