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ENG301 Final Term Past Paper 2023

Business Communication PDF 573 KBUpdated 23 Oct 2026
Final term past paper ENG301 Final Term Past Paper 2023 PDF 573 KB
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Final term past paper
Course
ENG301 Business Communication
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PDF 573 KB
Updated
23 Oct 2026
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Text from pages 2, 3, 4 of 8. Download the file for all 8 pages.

  1. During an official meeting the role of Committee Member’s is a participation in meetings and do work delegated to him or her.
  2. Negotiation based on empathy for the other party establishes a climate where both parties can communicate easily.
  3. An employment interview is a formal meeting in which both employer and applicant ask questions and exchange information to learn more about each other.
  4. Active verbs and concrete words bring clarity.
  5. Welcome letters are considered morale builders and usually they have definite sale flavor.
  6. Orders are stated clear. They do not require to excite the reader’s interest
  7. Synopsis is also called abstract.
  8. The chronological resume structure should be followed only if the candidate has a strong employment history.
  9. An appropriate style for resume is using a simple and direct style.
  10. In a solicited letter, you need no special attention-getter because you have been invited to apply.
  11. THE 'special attention getter' is a concept which is not applied in solicited letter
  12. Give each paragraph a Topic sentence.
  13. The purpose of writing justification report is to comply with regulatory requirements
  14. Which is not a characteristic of good resume? Listing your hobbies in it.
  15. Pre-employment tests attempt to provide objective, quantitative information about a candidate’s skills, attitudes, and habits.
  16. Professional credibility of the presenter demands him to respond to the questions closely.
  17. If you are using the cover letter as a marketing tool, you will need to create a balanced objective.

Q18. A weekly market report contains

  1. Highest prices of last week
  2. Lowest prices of last week
  3. Closing prices
  4. All of these.

Q19. At the screening stage of interview, the employer can screen candidate by

  1. Computer
  2. T.V
  3. Cell phone
  4. All of these.
  5. When using the buffer-paragraph technique to write a letter refusing an adjustment, place the bad news in the middle of the letter.
  6. A functional resume emphasizes a list of skills and accomplishment.
  7. When the company responds favorably to a customer’s claim, the respond is called adjustment.

Q23. All are the principles of letter except

  1. Conciseness
  2. Clarity
  3. Ambiguity.
  4. Collection letters are usually sent in series.
  5. Unsolicited letters persuade to people to buy your product or service.
  6. Negotiation enables you to win some concessions on benefits at an interview if you can’t bargain for more salary/money.
  7. Extemporaneous demands enough practice so that you can have eye contact with your audience.
  8. Impromptu means a speech made without any preparation
  9. Encouraging listening invites speaker to say more without pressuring them to disclose their feelings or though it is their choice.
  10. In active listening an active listen has empathy with the speaker: that shows that you understand the issue from other person’s point of view.
  11. Put them in the other person’s position to show them that they fully understand their needs and concerns. It is known as successful negotiation.
  12. Research is Reasonable bias free conclusion
  13. You should clearly state the problem that your thesis is going to adress.
  14. Surveys are commonly used for collecting primary data.
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