MGT502 Quiz Mega File

MGT502 Organizational Behavior

All in One Solved MCQs

1. The belief that "discrimination is wrong" is a value statement. Such an opinion is the _____ component of an attitude.

cognitive

affective reactive behavioral

Ref: The belief that "discrimination is wrong" is an example of the cognitive component of an attitude.

2. Leon Festinger would propose that the desire to reduce dissonance would be determined by all of the following EXCEPT _____. the importance of the elements creating the dissonance. the degree of influence the individual believes he or she has over the elements. the rewards that may be involved in dissonance. the extent to which attitudes are widely held by society.

Ref: According to Leon Festinger's theory of cognitive dissonance, the desire to reduce dissonance would be determined by the importance of the elements creating the dissonance, the degree of influence the individual believes he or she has over the elements, and the rewards that may be involved in dissonance

3. If attitudes and behavior are inconsistent, individuals will most likely _____.

change their behavior change their attitudes

change either their attitudes or behavior

do nothing

Ref: When experiencing cognitive dissonance, one can change the behavior, change the attitude, or decide that the behavior is not important after all.

4. _____ describes a positive feeling about your job resulting from an evaluation of its characteristics.

enlargement

satisfaction

engagement involvement

Ref: Job satisfaction describes a positive feeling about your job resulting from an evaluation of its characteristics.

5. Job _____ measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self-worth.

commitment satisfaction

involvement

organization

Ref: Job involvement measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self-worth. Employees with a high level of job involvement strongly identify with and really care about the kind of work that they do.

6. _____ commitment refers to an employee's obligation to remain with an organization for moral or ethical reasons.

Affective Continuance Theoretical

Normative

Ref: Normative commitment refers to an employee's obligation to remain with an organization for moral or ethical reasons. For example, an employee who is spearheading a new initiative might remain with an employer because he feels it would negatively impact his employer if he left.

7. _____ refers to an individual's involvement with, satisfaction with, and enthusiasm for the work she does.

Employee engagement

Normative commitment Cognitive support Job enrichment

Ref: Employee engagement refers to an individual's involvement with, satisfaction with, and enthusiasm for the work she does. A recent study of nearly 8,000 business units in 36 companies found that business units whose employees had high-average levels of engagement had higher levels of customer satisfaction, were more productive, had higher profits, and had lower levels of turnover and accidents.

8. People with positive _____ believe in their inner worth and basic competence.

Locus of control